Senior Analytics & Visual Operations Engineer

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Senior Analytics & Visual Operations Engineer

Springfield, VA

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**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**





The Senior Analytics & Visualization Operations Engineer is responsible for leading the design, development, and sustainment of operational analytics dashboards and websites that provide mission-critical insights for NGA executives and leadership. This role ensures the operational continuity and effectiveness of visualization solutions, enabling data-driven decision-making across the organization.


As a Lead member of the team, this individual will supervise a small, growing team while also performing hands-on development, maintenance, and analysis of data visualization solutions. The ideal candidate is a proactive problem-solver with deep expertise in analytics, visualization technologies, and IT service operations.



Responsibilities

• Supervise and mentor junior team members, providing guidance on analytics, visualization, and operations support.


• Oversee workload distribution, ensuring timely project completion and operational support.


• Serve as the primary point of contact for stakeholders, ensuring high-quality service delivery.


• Collect, condition, and analyze data to identify patterns, trends, and actionable insights.


• Utilize advanced analytics tools to provide real-time, meaningful visualizations for IT service and operations management.


• Ensure the accuracy and integration of data sources, maintaining high-quality outputs for leadership decision-making.


• Oversee the sustainment and management of Application Programming Interfaces (APIs) and data content sources.


• Troubleshoot and resolve technical issues related to operational analytics dashboards and websites.


• Implement best practices for data security, governance, and compliance within visualization tools.


• Provide superior customer service to internal stakeholders, ensuring visualization solutions meet mission needs.


• Collaborate with cross-functional teams to refine analytics and visualization capabilities.


• Develop user documentation and training materials to enhance the adoption and usability of analytics tools.


• Supervisory Responsibilities


• Other duties as assigned

Qualifications

• Bachelor’s Degree and 8+ years’ experience
  
  
  
  • Relevant experience in the following:
  
  
  • Analytics
  
  
  • Visual Operations
  
  
  • Data Collection
  
  
  • Experience in the Intelligence Community
  
  
  
  


• TS/SCI clearance with the ability to obtain CI poly

Preferred Qualifications:

• Experience leading or mentoring technical teams supporting enterprise analytics, data visualization, or IT operations.


• Experience developing operational dashboards using tools such as Grafana, Power BI, Tableau, Kibana, or similar analytics and visualization platforms.


• Proficiency with SQL, Python, PowerShell, or similar scripting languages to automate data collection, analysis, and reporting.


• Experience supporting the National Geospatial-Intelligence Agency (NGA), Department of Defense (DoD), or other Intelligence Community (IC) organizations.

Knowledge, Skills, and Abilities:

• Ability to work independently and yet be effective within a team setting


• Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment


• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals


• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.


• Excellent skills in Microsoft Word, Excel, and other Office applications


• Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.


• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.


• Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Additional Information

• All your information will be kept confidential according to EEO guidelines.


• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $180-$190k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.


• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals.  As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience.  Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.