Maintenance Technician

Description

Maintenance Technician - West Texas / New Mexico

Contingent Upon Award

Do you envision a workplace where every team member works together to create an amazing workplace experience? Do you want to be part of a dedicated team of professionals who consistently deliver excellence to reach our common goal of the best in class working environment? If you have a positive can-do attitude and a drive for success, Solution One is looking for you!

We are seeking a Maintenance Technician for our client's West Texas and New Mexico sectors, based in Deming, NM. The successful candidate will have outstanding skills and will be committed to working with others to deliver best-in-class, unparalleled excellence in customer service and satisfaction.

For additional opportunities, visit our careers page at www.1soi.com/careers .

Position Summary

The Maintenance Technician is responsible for daily repair operations enabling the facilities maintenance and repair program supporting United States Customs and Border Protection (CBP) operations in West Texas and New Mexico. Position may require operating from a Maintenance Contact Truck during business hours.

This position requires strong organizational skills, meticulous attention-to-detail, and the ability to work collaboratively within a team setting. Technical skills include manufacturing process equipment, HVAC equipment, utility equipment, and plant mobile equipment.

Key Responsibilities

Maintenance Management

• Execute electrical and mechanical maintenance activities across the sector(s).
• Decrease equipment downtime through high level troubleshooting and repair.
• Provide redundancy coverage in the sector(s).
• Create and maintain equipment traceability.
• Apply ISO, AS9100, and other respective quality standards and ensure compliance across all business segments.
• Apply Solution One policies, procedures, and standards relevant to the respective program and functional organizations.
• Utilize diagnostic tools such as multimeters, oscilloscopes, and other tools as necessary for identifying and troubleshooting faults.

Program and Cross-Functional Collaboration

• Interface with Maintenance Technician - Leads for the creation and implementation of preventive maintenance plans.
• Assist in the development and implementation of supply chain procedures and policies.
• Montior and collaborate with other maintenance trades to ensure service quality.
• Collaborate with Program Management, Operations Management, and Supply Chain Management to support production flow and program execution in support of CBP operations.
• Responsible for providing the Government with compliant supplies and services and working with CBP regarding its administration of its Quality Assurance Surveillance Plan.
• Collaborate with quality management system elements, other support functions, and customers to meet quality, cost, and schedule commitments.
• Support supplier development and engagement in coordination with Supply Chain Management.

Reporting and Performance Measurement

• Ensure all work complies with relevant standards and regulations.
• Utilize maintenance control systems.
• Report on maintenance status and supply issues to management.
• Present monthly report-outs to site and sector management on operations status.
• Drive corrective and preventive action when performance does not meet defined requirements.

Qualifications

Required Qualifications

• High School diploma or equivalent.
• Candidates must have completed a vocational or trade school program or equivalent apprenticeship (HVAC, Electrical or Plumbing).
• At least eight (5) years' experience performing maintenance duties for contracts of similar size and scope.
• Demonstrated experience applying ISO, AS9100, or comparable quality standards.
• Strong interactive skills and strong written and verbal communication skills.
• Strong ability to focus, prioritize, and multi-task successfully to drive tasks to closure in support of business commitments.
• Must be a U.S. citizen and able to pass a CBP Background Investigation.
• Experience in large, geographically dispersed, or headquarters-level quality surveillance activities.
• Must possess a current valid state driver's license.

Preferred Qualifications

Candidates will be highly preferred if they possess demonstrated experience with:

• Defense and aerospace industry experience.
• IBM® TRIRIGA® Integrated Workplace Management Systems (IWMS)
• Enterprise Logistics Management System (ELMS).
• Accountable Property Systems of Record (APSRs).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).

Physical Requirements

• Willingness to work flexible hours, including on-call assignments, nights, weekends, and holidays. Duties may require operation and work from out of a maintenance contract vehicle.
• Ability to work at an accelerated pace under emergencies or operational demands.
• Must wear appropriate personal protective equipment (PPE).
• Requirements include walking, standing, reaching, bending, and moving items.
• Required to lift and carry weight over 50 pounds.
• Must be able to work in an austere environment.

Job Expectations & Performance Standards

The Maintenance Technician is expected to:

Mission Readiness

• Demonstrate ability to balance multiple priorities in a fast-paced, dynamic setting.
• Demonstrate proactive performance rather than reactive operations; reduce the risk of last‑minute issues, regulatory non‑compliance, or customer dissatisfaction.
• Demonstrate responsiveness to CBP issues within established timelines.

Accountability

• Maintain all contract deliverables (reports and plans) in accordance with the Performance Work Statement.
• Maintain all maintenance metrics and standards in accordance with corporate and CBP standards.

Safety

• Demonstrate a zero-compromise commitment to safety and risk management.
• Maintain compliance with safety standards, fire protection, environmental laws and compliance with security requirements.

Professionalism

• Exhibit integrity, reliability, and sound judgment in the performance of duties.
• Maintain all required certifications, licenses, and security clearance requirements.
• Represent Solution One Industries professionally while working alongside CBP personnel and government officials.
• Demonstrate strong attention to detail, accuracy, and customer service.

Teamwork and Communication

• Complete daily tasks, attend safety meetings, and follow guidance provided by the Maintenance Technician - Lead.
• Coordinate effectively with CBP stakeholders, contracted workforce, and corporate staff.
• Provide clear and timely communication regarding environmental requirements, operational issues, and any issue that degrades the operational mission readiness of the customer.
• Support a collaborative, mission-focused environment that promotes operational excellence.

Continuous Improvement

• Participate in training and professional development activities.
• Recommend process improvements that enhance safety, efficiency, accountability, and mission performance.
• Adhere to ISO 9001:2015 and AS 9100D Quality Standards as directed and/or identified in the Solution One Quality Management System/Plan.

Job Type: Full-time, Exempt

Work Location: Deming, NM

Travel: Some travel required

Benefits:

• • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Life Insurance
  • Employee Assistance Program
  • Employee Referral Program
  • Employee Award Program

Solution One Industries is proud to be an Affirmative Action/Equal Opportunity Employer. Solution One Industries is committed to treating all employees and applicants with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws.

Solution One Industries maintains a drug-free workplace and performs preemployment drug testing and background checks, where permitted by law.

Solution One Industries is an E-Verify Employer.