Job Requirements
Columbia, MD
Top Secret/SCI Polygraph
Entry Level (less than 2 yrs experience)
Salary not specified
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Job Description
Who are we?
Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
Why Independent Software?
We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.
We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.
Top Reasons to Work at Independent Software:
Benefits:
Voice IT Field Support Specialist
Columbia, MD
Full Time
Hardware Technician
Entry Level
Share
What You Will Do:
This role provides hands-on technical support for voice and IT systems across government locations. The Voice IT Field Support Specialist supports the installation, maintenance, and troubleshooting of computing and communications equipment while following established security and operational procedures.
The position involves preparing and configuring devices, deploying hardware at customer sites, and supporting daily operations. Work may be performed independently or in coordination with site personnel and may include physical setup, equipment transport, and on-site troubleshooting activities.
Key Responsibilities:
Required Skills and Qualifications:
Education and Experience:
Clearance Requirement:
Certifications:
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Share
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Apply for this position
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Who referred you to this position? Enter their first and last name here.
What's your citizenship / employment eligibility?*
No answerI am a U.S. Citizen/Permanent ResidentNon-citizen allowed to work for any employerNon-citizen allowed to work for current employerNon-citizen seeking work authorizationI am a Canadian Citizen/Permanent ResidentOther
What's your highest level of education completed?*
No answerGED or EquivalentHigh SchoolSome CollegeCollege - AssociatesCollege - Bachelor of ArtsCollege - Bachelor of Fine ArtsCollege - Bachelor of ScienceCollege - Master of ArtsCollege - Master of ScienceCollege - Master of Fine ArtsCollege - Master of Business AdministrationCollege - DoctorateMedical DoctorOther
College or University
LinkedIn Profile URL:
Desired salary
Earliest start date?
Do you possess an active and current TS/ SCI clearance?*
-- No answer --YesNo
Do you possess an active and current Polygraph?*
-- No answer --Yes CI PolygraphYes Full Scope PolygraphNo
If yes, what agency conducted the polygraph?*
How many years of relevant experience do you have?*
Please check any current and valid certification (s) that you have.*
Security+A+CySA+CASP+Network+CISSP
List any valid certifications you have that are not in the list that may be relevant to this position,
Do you have an Associates degree or higher?*
-- No answer --YesNo
Are you proficient in troubleshooting and repairing hardware and peripherals?*
-- No answer --YesNo
Are you able to lift up to 50 pounds?*
-- No answer --YesNo
Do you have experience installing and configuring Windows operating systems and software applications?*
-- No answer --YesNo
Do you have strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Access)?*
-- No answer --YesNo
Do you have knowledge of antivirus software, patch management, and basic networking?*
-- No answer --YesNo
Human Check*
Submit Application
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Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
Why Independent Software?
We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.
We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.
Top Reasons to Work at Independent Software:
Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.
Benefits:
Competitive salary
Company Sponsored Health, Dental, and Vision Insurance plans
Company Paid Long Term Disability, Short Term Disability and Life Insurance
Employee Assistance Program
Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
A generous Paid Time Off and Holiday package
Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
Voice IT Field Support Specialist
Columbia, MD
Full Time
Hardware Technician
Entry Level
Share
What You Will Do:
This role provides hands-on technical support for voice and IT systems across government locations. The Voice IT Field Support Specialist supports the installation, maintenance, and troubleshooting of computing and communications equipment while following established security and operational procedures.
The position involves preparing and configuring devices, deploying hardware at customer sites, and supporting daily operations. Work may be performed independently or in coordination with site personnel and may include physical setup, equipment transport, and on-site troubleshooting activities.
Key Responsibilities:
- Conduct site surveys to evaluate current configurations and user needs.
- Prepare installation documentation, drawings, and implementation schedules.
- Install, configure, and test workstations, printers, teleconferencing devices, and peripheral hardware.
- Maintain, repair, and troubleshoot computers and telecommunications equipment.
- Install and maintain cabling (fiber optic/Ethernet) and telephone systems.
- Provide user training on hardware functionality and best practices.
- Document all configuration changes and service activities.
- Perform physical labor, including lifting equipment up to 50 lbs and working in tight spaces.
- Travel locally using a company vehicle to complete on-site support assignments.
- Work an assigned 8-hour shift within the hours of 6:00 AM to 6:00 PM
Required Skills and Qualifications:
- Proficient in troubleshooting and repairing hardware and peripherals.
- Experience installing and configuring Windows operating systems and software applications.
- Knowledge of antivirus software, patch management, and basic networking.
- Ability to interpret technical manuals and schematics.
- Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
- Familiarity with Active Directory policies and security.
- Excellent time management, communication, and customer service skills.
- Capable of working independently with minimal supervision.
- Comfortable working in both office and field environments.
Education and Experience:
- High school diploma or GED with 0–2 years of relevant technical experience.
- Substitution: Associate’s or Bachelor’s degree in a technical field may substitute for experience.
Clearance Requirement:
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Certifications:
- Must meet DoD 8570 IAT Level I requirements.
- Preferred: CompTIA Security+ CE or equivalent certification.
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Share
Apply
Apply for this position
Required*
First Name*
Last Name*
Email Address*
Phone*
Resume*
We've received your resume. Click here to update it.
Attach resume
or
Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or
Paste resume
Paste your resume here or
Attach resume file
Cover Letter*
Who referred you to this position? Enter their first and last name here.
What's your citizenship / employment eligibility?*
No answerI am a U.S. Citizen/Permanent ResidentNon-citizen allowed to work for any employerNon-citizen allowed to work for current employerNon-citizen seeking work authorizationI am a Canadian Citizen/Permanent ResidentOther
What's your highest level of education completed?*
No answerGED or EquivalentHigh SchoolSome CollegeCollege - AssociatesCollege - Bachelor of ArtsCollege - Bachelor of Fine ArtsCollege - Bachelor of ScienceCollege - Master of ArtsCollege - Master of ScienceCollege - Master of Fine ArtsCollege - Master of Business AdministrationCollege - DoctorateMedical DoctorOther
College or University
LinkedIn Profile URL:
Desired salary
Earliest start date?
Do you possess an active and current TS/ SCI clearance?*
-- No answer --YesNo
Do you possess an active and current Polygraph?*
-- No answer --Yes CI PolygraphYes Full Scope PolygraphNo
If yes, what agency conducted the polygraph?*
How many years of relevant experience do you have?*
Please check any current and valid certification (s) that you have.*
Security+A+CySA+CASP+Network+CISSP
List any valid certifications you have that are not in the list that may be relevant to this position,
Do you have an Associates degree or higher?*
-- No answer --YesNo
Are you proficient in troubleshooting and repairing hardware and peripherals?*
-- No answer --YesNo
Are you able to lift up to 50 pounds?*
-- No answer --YesNo
Do you have experience installing and configuring Windows operating systems and software applications?*
-- No answer --YesNo
Do you have strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Access)?*
-- No answer --YesNo
Do you have knowledge of antivirus software, patch management, and basic networking?*
-- No answer --YesNo
Human Check*
Submit Application
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