Nov 13
Secret
Unspecified
None
IT - Hardware
Colorado Springs, CO (On-Site/Office)
The Judge Group is currently seeking a Network Operations Technician at Peterson SFB to support a newly awarded contract. For immediate consideration email your resume to rkissinger@judge.com.
- Robbie Kissinger
Requirements:
DESCRIPTION:
- Robbie Kissinger
Requirements:
- Active secret clearance or higher
- Active Security+ cert or higher
- Bachelor's degree + five years of experience
DESCRIPTION:
- Multi-disciplined network engineer with experience observing legacy network behavior and comparing against baseline performance.
- Creates and responds to incident tickets and performs network triage per SOPs and knowledge articles.
- Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications.
- Analyzes, troubleshoots, and resolves issues with IT infrastructure, including user systems, servers, storage, and network connectivity.
- Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.
- Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.
- Supports new infrastructure projects. Maintains all configuration documentation for assigned infrastructure.
- Performs system patching and IAVA patches to network routers and switches.
- Performs Cisco or equivalent and software upgrades.
- Develops and updates configuration templates for switch and router installs.
- Applies configuration templates for initial switch and router installs.
- Troubleshoots systems document failures and accessibility problems within the network to our services. Monitors network performance against current outages.
- Develops and leverages network TTPs and SOPs to closed tickets.
- Provides training as required on network operations TTPs and SOPs. Supports engineering designs data calls.
- Supports new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
- Works independently with some supervision.
- Performs Network ticket resolution.
- Uses administrative access to the network to stage new switches, router.
- Uses administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems.
- Routes Service Requests to the appropriate organization required for incident resolution.
- Performs root cause analyses.
group id: cxjudgpa
