Today
Top Secret/SCI
Early Career (2+ yrs experience)
$90,000
IT - Security
Dahlgren, VA (On-Site/Office)
(Please note that a TS/SCI or TS with SCI eligibility is required for this role. We cannot upgrade a clearance.) This is a regular shift position, not overnight.
Experience: Design or configure voice, video, and data communications systems. Supervise installation and post-installation service and maintenance. Minimum of 3-5 (Journeyman) years of experience in operations and maintenance, contractor support, or a similar field. Knowledge of the space surveillance network and satellite catalog is desirable. Familiarity with classified information handling and security management processes.
Job Duties:
• Provide on-call support when situations arise requiring two-person integrity (TPI).
o Must respond by phone within 30 minutes of notification
o Must be on-site within 1 hour
• Provide OM&S of all TCF encrypted and unencrypted communications equipment and associated data lines. KG-84A, KIV-7, KIV-19M, KG-175 (family);
• Perform all TCF OM&S of technical control functions on Government owned and leased circuits, equipment, and facilities.
• Configure, install, test, and monitor all TCF circuits, associated data lines, and equipment.
• Perform administrative, technical, and maintenance services for Juniper and Cisco hardware (including routers, switches, and servers), software, systems, and programs.
o Includes operations, maintenance, delivery, installation, testing, staging, removal (and uninstalls), recapitalization, inventory control, licensing, and security.
• Support complex multi-communication services and perform preventive maintenance and inventory management of all equipment.
• Provide technical support, remote diagnostics, maintenance, and installation of equipment.
o Includes integrating new technologies and system modifications into existing infrastructure.
• Develop, maintain, update, and implement contingency and restoral plans.
• Provide circuit action support for all circuits, trunks, and associated data lines to include adds, changes, and deletions of circuit records.
o Includes transitioning and migrating circuits, managing circuit activation and deactivation requests, and submitting service action and update requests through the applicable online systems: Telecommunication Office Support System (TCOSS) and DISA Storefront.
• Work closely with the Community (i.e., site, DISA, and other organizations) to ensure continuity of operations.
• Circuit Equipment. Coordinate with distant end sites for circuit equipment accuracy and compatibility. Utilize DISA’s Authorized Service Interruption (ASI) processes for requesting down time and properly notify local site personnel and other organizations affected by ASIs.
• Follow all procedures to safeguard all DISA-owned DISN equipment assigned to the installation against loss, damage, destruction, misuse, or pilferage.
• Provide diagnostic services and perform restoration, fault isolation, quality control testing, trending analysis, performance monitoring, and troubleshooting. Troubleshoot all circuit outages utilizing automated diagnostics systems, interpret and report diagnostics findings. Provide remote diagnostics of a given symptom, issue, or problem, in support of on-site operational requirements. Provide trending analysis, root cause analysis, and documentation for all troubleshooting measures for metrics reporting and make available to the Government upon request.
• Report on incidents impacting TCF operations. Provide incident management to include recording, classification, initial response, investigation, diagnosis, resolution, recovery, and incident closure. Performance Standards:
o Higher priority incidents take precedence over lower priority tasks
o Initial Coordination/Resolution within 15 minutes for Critical priority incidents
o Initial Coordination/Resolution within 60 minutes (1 hour) for High priority incidents
o Initial Coordination/Resolution within 120 minutes (2 hours) for Medium priority incidents
o Initial Coordination/Resolution within 240 minutes (4 hours) for Low priority incidents
o Record troubleshooting procedures within the Technical Control Administrative Tool Set (TCATS) within 30 minutes of Incident Resolution
• Provide circuit certification and accreditation technical support. When requested by the Government, request circuit certification and accreditation documentation from DISA utilizing their organization workflow email inbox and provide documentation to the Government.
• Provide all cable maintenance to include cable installation, fiber replacement, reconfigurations, testing, troubleshooting, and management.
• Implement physical connections on frames, patch panels, cabling, and equipment.
• Establish electrical connections and configure ADTRAN nodes and LARSCOM Channel Service Unit/Data Service Unit (CSU/DSU) nests, multiplexers, modems, equipment, and peripheral devices.
• Maintain all hardware, software, and cabling for secure voice operations of the Defense Red Switch Network (DRSN).
• Ensure TEMPEST requirements are met in areas where classified information is processed. Assist SSO with reaccreditation of SCIF requirements. TEMPEST requirements and documentation are updated and maintained within the TCF.
• Establish, update, and maintain provisioning records, circuit layout records, master station log, permanent/temporary circuit history folders and site-specific system and equipment records, diagrams, and configurations to aid restoration and troubleshooting efforts.
o Circuit history folders and documentation includes, but is not limited to, circuit diagrams, processes, modifications and orders for new circuit requests, circuit modifications, circuit discontinuations, and circuit reports.
• Maintain equipment manuals, service manuals, operations manuals, technical orders, and Standard Operating Procedures (SOPs).
• Document and report updates and/or enhancements to equipment performed in-house or by outside organizations for service life extension, improved reliability, or for any other purpose.
o Includes evaluations performed on equipment that may no longer be supportable by either repair or replacement.
• Safeguard and maintain all cryptographic equipment and materials to include user handling and reporting. This includes safeguarding, receiving, accounting for, handling and using material until it is destroyed or returned to the COMSEC account.
• Load and destroy COMSEC material.
Experience: Design or configure voice, video, and data communications systems. Supervise installation and post-installation service and maintenance. Minimum of 3-5 (Journeyman) years of experience in operations and maintenance, contractor support, or a similar field. Knowledge of the space surveillance network and satellite catalog is desirable. Familiarity with classified information handling and security management processes.
Job Duties:
• Provide on-call support when situations arise requiring two-person integrity (TPI).
o Must respond by phone within 30 minutes of notification
o Must be on-site within 1 hour
• Provide OM&S of all TCF encrypted and unencrypted communications equipment and associated data lines. KG-84A, KIV-7, KIV-19M, KG-175 (family);
• Perform all TCF OM&S of technical control functions on Government owned and leased circuits, equipment, and facilities.
• Configure, install, test, and monitor all TCF circuits, associated data lines, and equipment.
• Perform administrative, technical, and maintenance services for Juniper and Cisco hardware (including routers, switches, and servers), software, systems, and programs.
o Includes operations, maintenance, delivery, installation, testing, staging, removal (and uninstalls), recapitalization, inventory control, licensing, and security.
• Support complex multi-communication services and perform preventive maintenance and inventory management of all equipment.
• Provide technical support, remote diagnostics, maintenance, and installation of equipment.
o Includes integrating new technologies and system modifications into existing infrastructure.
• Develop, maintain, update, and implement contingency and restoral plans.
• Provide circuit action support for all circuits, trunks, and associated data lines to include adds, changes, and deletions of circuit records.
o Includes transitioning and migrating circuits, managing circuit activation and deactivation requests, and submitting service action and update requests through the applicable online systems: Telecommunication Office Support System (TCOSS) and DISA Storefront.
• Work closely with the Community (i.e., site, DISA, and other organizations) to ensure continuity of operations.
• Circuit Equipment. Coordinate with distant end sites for circuit equipment accuracy and compatibility. Utilize DISA’s Authorized Service Interruption (ASI) processes for requesting down time and properly notify local site personnel and other organizations affected by ASIs.
• Follow all procedures to safeguard all DISA-owned DISN equipment assigned to the installation against loss, damage, destruction, misuse, or pilferage.
• Provide diagnostic services and perform restoration, fault isolation, quality control testing, trending analysis, performance monitoring, and troubleshooting. Troubleshoot all circuit outages utilizing automated diagnostics systems, interpret and report diagnostics findings. Provide remote diagnostics of a given symptom, issue, or problem, in support of on-site operational requirements. Provide trending analysis, root cause analysis, and documentation for all troubleshooting measures for metrics reporting and make available to the Government upon request.
• Report on incidents impacting TCF operations. Provide incident management to include recording, classification, initial response, investigation, diagnosis, resolution, recovery, and incident closure. Performance Standards:
o Higher priority incidents take precedence over lower priority tasks
o Initial Coordination/Resolution within 15 minutes for Critical priority incidents
o Initial Coordination/Resolution within 60 minutes (1 hour) for High priority incidents
o Initial Coordination/Resolution within 120 minutes (2 hours) for Medium priority incidents
o Initial Coordination/Resolution within 240 minutes (4 hours) for Low priority incidents
o Record troubleshooting procedures within the Technical Control Administrative Tool Set (TCATS) within 30 minutes of Incident Resolution
• Provide circuit certification and accreditation technical support. When requested by the Government, request circuit certification and accreditation documentation from DISA utilizing their organization workflow email inbox and provide documentation to the Government.
• Provide all cable maintenance to include cable installation, fiber replacement, reconfigurations, testing, troubleshooting, and management.
• Implement physical connections on frames, patch panels, cabling, and equipment.
• Establish electrical connections and configure ADTRAN nodes and LARSCOM Channel Service Unit/Data Service Unit (CSU/DSU) nests, multiplexers, modems, equipment, and peripheral devices.
• Maintain all hardware, software, and cabling for secure voice operations of the Defense Red Switch Network (DRSN).
• Ensure TEMPEST requirements are met in areas where classified information is processed. Assist SSO with reaccreditation of SCIF requirements. TEMPEST requirements and documentation are updated and maintained within the TCF.
• Establish, update, and maintain provisioning records, circuit layout records, master station log, permanent/temporary circuit history folders and site-specific system and equipment records, diagrams, and configurations to aid restoration and troubleshooting efforts.
o Circuit history folders and documentation includes, but is not limited to, circuit diagrams, processes, modifications and orders for new circuit requests, circuit modifications, circuit discontinuations, and circuit reports.
• Maintain equipment manuals, service manuals, operations manuals, technical orders, and Standard Operating Procedures (SOPs).
• Document and report updates and/or enhancements to equipment performed in-house or by outside organizations for service life extension, improved reliability, or for any other purpose.
o Includes evaluations performed on equipment that may no longer be supportable by either repair or replacement.
• Safeguard and maintain all cryptographic equipment and materials to include user handling and reporting. This includes safeguarding, receiving, accounting for, handling and using material until it is destroyed or returned to the COMSEC account.
• Load and destroy COMSEC material.
group id: 10508920
