SCCM/MCM System Engineer

Position: SCCM/MCM System Engineer
Location: Annapolis Junction, MD
Clearance: TS/SCI with Full Scope Polygraph (existing clearance required to start)

Overview

We are seeking a career and customer-oriented SCCM/MCM System Engineer to join our team in Annapolis Junction, MD.

• Perform all aspects of SCCM administration, maintenance, and operation of the SCCM Global Enterprise Solution for Microsoft patch management, software distribution, operating system deployment, and hardware/software inventory across multiple networks.
• Monitor SCCM infrastructure system health, manage boundaries and collections, and make required configuration changes.
• Investigate, analyze, and resolve technical issues, while pursuing automation mechanisms for recurring problems.
• Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
• Contribute to the development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
• Assist with the Enterprise Microsoft monthly patch ingest, test, and deployment cycle (Patch Tuesday).
• Test and deploy hotfixes, patches, and new releases to the SCCM Infrastructure.
• Develop knowledge articles, documentation, and work instructions for SCCM, server, desktop teams, Tier 2/3 Help Desk technicians, and remote/deployed units.

Qualifications

Mandatory:

• Advanced troubleshooting skills and ability to diagnose complex issues.
• Excellent communication and interpersonal skills.
• Experience in firewall configuration, rights management, and setting up permissions.
• Proficiency with Microsoft System Center Configuration Manager (MS SCCM).
• Experience in patch management and process documentation.
• Strong understanding of TCP/IP networking, DNS, SSL/TLS, and related protocols.
• Extensive experience with Windows Server 2016, 2019, or 2022.

Education:

• High School or GED with 19 years of experience;
  or
• Bachelor's degree with 14 years of experience.

Certifications:

• IAT Level 2 certification
• CompTIA Security+ CE

Nice to Have

• Proficiency in image processing and Microsoft SQL
• Experience with scripting languages (e.g., PowerShell) for automation and configuration management tasks
• Strong analytical and problem-solving abilities, with a keen attention to detail
• Experience managing desktop OS images for large corporate environments, including automation architecture, design/migration, and troubleshooting
• Knowledge of the Windows registry, driver interactions within the OS, and unattended/silent installations of Windows operating systems

Benefits

• 100% Paid Medical, Dental & Vision for Our Employee
• 6% 401(k) Match (Vested Immediately)
• 29 Days' PTO:
  
  • 15 Vacation Days
  • 11 Federal Holidays
  • 3 Days Sick Leave
• Flexible Work Schedule
• Tuition/Certification Reimbursement
• Growth Opportunities within an Emerging Defense Company