Yesterday
Top Secret/SCI
Mid Level Career (5+ yrs experience)
IT - Tech Writing
Albuquerque, NM (On-Site/Office)
Job Summary
Our client is seeking a highly skilled Level 3 Technical Writer Business Process Manager to support Department of Defense (DoD) programs with expert-level technical documentation and business process development. This role plays a critical role in capturing, standardizing, and managing technical, operational, and procedural content across classified and unclassified environments.
The ideal candidate brings deep experience in DoD documentation standards, understands system lifecycle support, and can transform complex processes into clear, actionable content for military, civilian, and contractor audiences.
Skills / Experience
Technical Writer/Business Process Manager L3 Skills and Experience that are required:
-Active TS/SCI clearance required, and you must be willing to submit to a Counterintelligence polygraph
-Over 10 years of relevant DoD experience
-Minimum of 4 years’ experience supporting SAP and/or SCI environments within the past 5 years
-Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project)
-Proficient in Atlassian tools, including Confluence and Jira
-Skilled in workflow management, communications, and business process optimization
-Strong background in Department of Defense (DoD) program management support
-Demonstrated ability to develop clear, concise, and user-focused technical documentation for diverse audiences, including government and industry stakeholders
-Maintains rigorous version control to ensure accuracy and consistency across contractual and program documentation
-Partners closely with subject matter experts (SMEs) to verify technical details and align deliverables with project objectives
-Contributes to the development of documentation standards and process improvements to enhance quality and efficiency
-Designs, implements, and manages Program Management Office (PMO) business processes and workflows, including document coordination, task tracking, and internal communications
-Analyzes program performance data through regular reporting (daily, weekly, monthly) to identify trends and resolve project scope issues
-Coordinates meetings, manages administrative resources, and facilitates communication with internal teams and external partners
-Communicates with clarity and precision, both verbally and in writing, across technical and non-technical audiences
Education / Certifications
Required Technical Writer/Business Process Manager L3 Education/Certifications:
-Master’s degree in business or business management from an accredited school (AACSB, ACBSP, or IACBE), or engineering from an Accreditation Board for Engineering and Technology (ABET) accredited program
-10 years of relevant work experience may be considered in lieu of education
Benefits
Medical, dental, vision, disability, and life insurance
Flexible Spending Accounts
401(k)
PTO
Paid Parental leave
Tuition reimbursement
Paid federal holidays
Our client is seeking a highly skilled Level 3 Technical Writer Business Process Manager to support Department of Defense (DoD) programs with expert-level technical documentation and business process development. This role plays a critical role in capturing, standardizing, and managing technical, operational, and procedural content across classified and unclassified environments.
The ideal candidate brings deep experience in DoD documentation standards, understands system lifecycle support, and can transform complex processes into clear, actionable content for military, civilian, and contractor audiences.
Skills / Experience
Technical Writer/Business Process Manager L3 Skills and Experience that are required:
-Active TS/SCI clearance required, and you must be willing to submit to a Counterintelligence polygraph
-Over 10 years of relevant DoD experience
-Minimum of 4 years’ experience supporting SAP and/or SCI environments within the past 5 years
-Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project)
-Proficient in Atlassian tools, including Confluence and Jira
-Skilled in workflow management, communications, and business process optimization
-Strong background in Department of Defense (DoD) program management support
-Demonstrated ability to develop clear, concise, and user-focused technical documentation for diverse audiences, including government and industry stakeholders
-Maintains rigorous version control to ensure accuracy and consistency across contractual and program documentation
-Partners closely with subject matter experts (SMEs) to verify technical details and align deliverables with project objectives
-Contributes to the development of documentation standards and process improvements to enhance quality and efficiency
-Designs, implements, and manages Program Management Office (PMO) business processes and workflows, including document coordination, task tracking, and internal communications
-Analyzes program performance data through regular reporting (daily, weekly, monthly) to identify trends and resolve project scope issues
-Coordinates meetings, manages administrative resources, and facilitates communication with internal teams and external partners
-Communicates with clarity and precision, both verbally and in writing, across technical and non-technical audiences
Education / Certifications
Required Technical Writer/Business Process Manager L3 Education/Certifications:
-Master’s degree in business or business management from an accredited school (AACSB, ACBSP, or IACBE), or engineering from an Accreditation Board for Engineering and Technology (ABET) accredited program
-10 years of relevant work experience may be considered in lieu of education
Benefits
Medical, dental, vision, disability, and life insurance
Flexible Spending Accounts
401(k)
PTO
Paid Parental leave
Tuition reimbursement
Paid federal holidays
group id: 90979291
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