Physical Security Operations, Program Manager

Program Manager
Location: Reston, VA
Travel: Up to 10%
Clearance Required: Active TS/SCI with Polygraph
About the Opportunity:
Stillwater is seeking an experienced and hands-on Program Manager to lead a complex, multi-million-dollar physical security program. This role requires a dynamic leader with a strong background in program management, security operations, and strategic workforce development.

As Program Manager, you will oversee all aspects of program performance-including contract execution, financial management, risk mitigation, personnel leadership, and customer satisfaction. You will ensure operational efficiency and compliance across a dispersed team of access control and security professionals, while driving continuous improvement in service delivery.

This is a high-impact leadership role with dual responsibilities:

• Operational Excellence: Lead the day-to-day management of the program, ensuring adherence to KPIs, SLAs, and all contractual obligations. Manage budgets, schedules, and quality assurance across multiple sites.
• Strategic Growth: Serve as a key advisor to executive leadership in evolving Stillwater's security services portfolio. Mentor and develop staff to ensure long-term succession planning and talent readiness across the program and practice.

What You'll Do:

• Lead and manage a 24/7/365 multi-site physical security program, ensuring compliance with KPIs, SLAs, and contractual obligations.
• Oversee program financials, including budgeting, forecasting, and cost management aligned with client and business objectives.
• Direct workforce operations-scheduling, training, emergency response, and on-call support-to maintain seamless coverage and operational continuity.
• Provide hands-on leadership, filling operational gaps when needed and ensuring performance under pressure.
• Cultivate strong, trust-based relationships with internal teams and client stakeholders to drive program success and resolve challenges.
• Mentor and develop site leads and program staff, supporting succession planning and long-term talent readiness.
• Deliver executive-level briefings with performance metrics, risk assessments, and strategic recommendations.
• Act as a strategic advisor to executive leadership, contributing to the growth and evolution of Stillwater's security services portfolio.
• Drive continuous improvement and innovation in service delivery, client satisfaction, and operational efficiency.

What You Bring:

• Bachelor's degree in Security Management, Business Administration, or a related field.
• 7 years of experience managing physical security operations, including multi-site, 24/7/365 programs.
• Proven program management skills with expertise in performance metrics, risk mitigation, staffing strategies, and financial oversight.
• Strong knowledge of federal security compliance standards (e.g., NISPOM, ICD 705).
• Demonstrated success leading geographically dispersed teams and managing classified or high-security environments.
• Effective communicator with experience briefing senior leadership and managing client and stakeholder relationships.
• Skilled in workforce planning, shift scheduling, and use of scheduling tools such as Microsoft Shifts or similar platforms.
• Proficient in Microsoft Office Suite and data-driven performance reporting.
• Passionate about building high-performing teams and scaling mission-driven security service

Stillwater is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age veteran status or any other protected class. If you need assistance with the application process due to a disability please contact us at
571-525 2482