System Administrator

Razor is seeking an experienced System Administrator to support the implementation, administration, troubleshooting, and maintenance of IT systems for a federal government customer. This position involves managing system infrastructure, maintaining reliable operations, and providing technical support across server, storage, network, and client environments.

The ideal candidate will have extensive experience with Windows and UNIX operating systems, system troubleshooting, infrastructure management, and technical support in complex IT environments.

Clearance Requirements

• Active TS/SCI clearance with Full Scope Polygraph (FSP) required.

Location & Work Arrangement

• Locations: Hanover, MD 21076 / Annapolis Junction, MD 20701
• Work Arrangement: 100% onsite

Key Responsibilities

• Administer, configure, troubleshoot, and maintain IT systems and supporting infrastructure.
• Manage daily system operations, monitor performance, and resolve technical issues across servers, storage, network devices, and client systems.
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, troubleshooting, and resolution.
• Configure, manage, and maintain UNIX and Windows operating systems, including software installation, upgrades, and performance enhancements.
• Troubleshoot network components, system connectivity, hardware failures, and software-related issues.
• Monitor system performance, optimize resource utilization, and support capacity analysis and planning.
• Assist users with system access, functionality, and technical issues.
• Investigate escalated support tickets, provide technical analysis, and communicate findings to management and internal customers.
• Coordinate hardware support and dispatch activities, remaining engaged through issue resolution.
• Implement system enhancements to improve infrastructure reliability, security, and operational performance.

Required Qualifications

• 10 years of experience in System Administration supporting programs or contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university. Five additional years of System Administration experience may be substituted for the bachelor's degree.
• Experience administering and troubleshooting UNIX and Windows operating systems.
• Experience supporting enterprise IT infrastructure, including servers, storage, network devices, and client systems.
• Experience providing Tier 1 and Tier 2 technical support and resolving escalated technical issues.
• Knowledge of system configuration, maintenance, monitoring, and performance optimization.
• Experience troubleshooting hardware, operating system, and network-related issues.
• Ability to communicate technical findings and coordinate issue resolution with internal teams and government stakeholders.

Employer Information

Razor is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Benefits Overview

Razor offers a comprehensive benefits package that includes medical, dental, and vision insurance; life and disability insurance; a 401(k) plan; paid time off and paid holidays.