Supervisory Quality Assurance Specialist

Duties

• Plans, directs, and implements in-plant quality assurance programs for contracts assigned to the Contract Management Office (CMO).
• Guides, motivates, and oversees subordinates with a focus on project/program issues.
• Assumes ownership of processes and products as appropriate.
• Resolves diverse, highly complex problems across multiple areas and disciplines.
• Uses innovative approaches to resolve unusual and difficult issues that significantly impact important policies and programs.
• Anticipates problems, then develops solutions and action plans to ensure program/mission success.
• Completes multiple project and program goals within established guidelines.

Requirements

Conditions of employment

• Must be a U.S. citizen
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

Qualifications

To qualify for a Supervisory Quality Assurance Specialist, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Providing direction, maintaining ethical standards and leading teams in executing complex contract management and/or operational responsibilities in a high-accountability department-level (or equivalent corporate) environment
• Serving as a technical advisor on complex manufacturing and quality assurance systems to resolve critical product quality issues
• Applying continuous process improvement methodologies to evaluate supplier performance data and systemic manufacturing trends
• Leading audits of contractor manufacturing systems to evaluate compliance with higher-level quality standards (such as ISO 9001 or AS9100).

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

• This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: .
• Tour of Duty: Set Schedule
• FLSA: Exempt
• Bargaining Unit: No
• If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
• Selectee may be required to serve a trial/probationary period.
• Financial Disclosure Required
• Supervisory Probation Required
• Acquisition, Technology & Logistics (AT&L) NON-CAP: Position requires DoD Acquisition Engineering & Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click for more details and .
• Military spouses working remotely are exempt from in-person work under the conditions explained by OPM's February 12, 2025 and the March 20, 2025 .