Job Requirements
Ramstein-Miesenbach, RP, DE, Germany
Top Secret/SCI Polygraph not specified
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
ITility is seeking a motivated, customer-oriented Knowledge Manager to support Enterprise Knowledge Management program in Ramstein, Germany. This position will be responsible for the full range of support for the collection, validation, analysis, documentation, maintenance, and daily operation of a purpose-built enterprise for Knowledge Management and Lessons Learned.
This position is fully onsite in Ramstein, Germany and will include travel.
This position is a part of a proposal, and we are looking to identify both Key Personnel and top talent by the due date of November 30th, but that date is subject to change.
Responsibilities:
* Serve as a senior subject matter expert for the Joint Lessons Learned System (JLLS), Microsoft 365, SharePoint, knowledge portals, and emerging knowledge-management technologies.
* Lead enterprise Lessons Learned and Knowledge Management activities, including after-action reviews, observation and issue collection, trend analysis, corrective-action tracking, and organizational feedback loops.
* Transform operational requirements into practical KM workflows, dashboards, repositories, visualizations, and decision-support capabilities.
* Map information and data flows across organizations and help connect corrective-action and lessons-learned processes with higher, adjacent, supported, and subordinate commands.
* Develop and modernize KM processes, procedures, governance, and digital tools to improve the speed and quality of organizational learning.
* Identify opportunities to apply Large Language Models and other AI-enabled capabilities for information extraction, summarization, categorization, trend detection, and analysis.
* Apply data-integration technologies such as Python, SQL, APIs, cloud services, and data architectures to make knowledge easier to discover, connect, and use.
* Work directly with operational stakeholders to identify knowledge gaps, recommend solutions, and turn mission requirements into usable digital capabilities.
* Independently lead complex KM initiatives while collaborating across joint staffs, technical teams, analysts, and operational communities.
Required Qualifications:
* Active Top Secret / SCI clearance.
* Master's degree with at least 3 years of specialized experience, bachelor's degree with at least 6 years, or 10 years of directly relevant specialized experience.
* At least 3 years of experience in operations coordination roles of responsibility supporting an O-5 or higher tactical, operational, or strategic-level command, or equivalent DoD contractor support.
* Demonstrated experience with knowledge-management portals, collaboration environments, and near-real-time information systems.
* Working knowledge of data warehousing, data architecture, information flows, and data-management principles within a knowledge-management environment.
* Advanced experience with Microsoft 365 and SharePoint, including development and maintenance of custom workflows and collaborative solutions.
* Strong written, verbal, analytical, and stakeholder-engagement skills.
* Ability to work independently, manage competing priorities, and deliver high-quality products with limited oversight.
Desired Qualifications:
* Experience supporting Special Operations Forces, Theater Special Operations Commands, joint headquarters, or other operational DoD organizations.
* Hands-on experience applying LLMs or generative AI to knowledge discovery, information extraction, summarization, classification, or analytical workflows.
* Experience working with Python, SQL, APIs, cloud environments, and structured or unstructured operational data.
* Experience creating dashboards, visualizations, or decision-support products from operational and lessons-learned information.
* Understanding of how knowledge management, data integration, and AI can work together to accelerate organizational learning and improve command decision-making.
Work Environment:
* Required to dress appropriately for the job environment, including adherence to safety, security, and site-specific dress standards
* Ability to sit or stand for extended periods while performing computer-based tasks.
* Requires sustained use of hands and fingers for keyboarding, writing, and operation of standard office equipment, as well as frequent verbal communication, active listening, and visual acuity to perform job responsibilities effectively.
* Occasional movement around the office, including climbing stairs.
ITility is an Equal Opportunity Employer
ITility is committed to providing a work environment that is non-discriminatory, harassment free, fair, ethical and inclusive. ITility is committed to the principle of equal employment opportunity and complies with all applicable laws which prohibit discrimination and harassment in the workplace.
ITility strictly prohibits discrimination or harassment based on race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, disability, or any other characteristic protected by law in all terms, conditions and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, discipline and termination. This policy covers conduct occurring at ITility’s offices, client sites, other locations where ITility is providing services, and to all work-related activities.
This position is fully onsite in Ramstein, Germany and will include travel.
This position is a part of a proposal, and we are looking to identify both Key Personnel and top talent by the due date of November 30th, but that date is subject to change.
Responsibilities:
* Serve as a senior subject matter expert for the Joint Lessons Learned System (JLLS), Microsoft 365, SharePoint, knowledge portals, and emerging knowledge-management technologies.
* Lead enterprise Lessons Learned and Knowledge Management activities, including after-action reviews, observation and issue collection, trend analysis, corrective-action tracking, and organizational feedback loops.
* Transform operational requirements into practical KM workflows, dashboards, repositories, visualizations, and decision-support capabilities.
* Map information and data flows across organizations and help connect corrective-action and lessons-learned processes with higher, adjacent, supported, and subordinate commands.
* Develop and modernize KM processes, procedures, governance, and digital tools to improve the speed and quality of organizational learning.
* Identify opportunities to apply Large Language Models and other AI-enabled capabilities for information extraction, summarization, categorization, trend detection, and analysis.
* Apply data-integration technologies such as Python, SQL, APIs, cloud services, and data architectures to make knowledge easier to discover, connect, and use.
* Work directly with operational stakeholders to identify knowledge gaps, recommend solutions, and turn mission requirements into usable digital capabilities.
* Independently lead complex KM initiatives while collaborating across joint staffs, technical teams, analysts, and operational communities.
Required Qualifications:
* Active Top Secret / SCI clearance.
* Master's degree with at least 3 years of specialized experience, bachelor's degree with at least 6 years, or 10 years of directly relevant specialized experience.
* At least 3 years of experience in operations coordination roles of responsibility supporting an O-5 or higher tactical, operational, or strategic-level command, or equivalent DoD contractor support.
* Demonstrated experience with knowledge-management portals, collaboration environments, and near-real-time information systems.
* Working knowledge of data warehousing, data architecture, information flows, and data-management principles within a knowledge-management environment.
* Advanced experience with Microsoft 365 and SharePoint, including development and maintenance of custom workflows and collaborative solutions.
* Strong written, verbal, analytical, and stakeholder-engagement skills.
* Ability to work independently, manage competing priorities, and deliver high-quality products with limited oversight.
Desired Qualifications:
* Experience supporting Special Operations Forces, Theater Special Operations Commands, joint headquarters, or other operational DoD organizations.
* Hands-on experience applying LLMs or generative AI to knowledge discovery, information extraction, summarization, classification, or analytical workflows.
* Experience working with Python, SQL, APIs, cloud environments, and structured or unstructured operational data.
* Experience creating dashboards, visualizations, or decision-support products from operational and lessons-learned information.
* Understanding of how knowledge management, data integration, and AI can work together to accelerate organizational learning and improve command decision-making.
Work Environment:
* Required to dress appropriately for the job environment, including adherence to safety, security, and site-specific dress standards
* Ability to sit or stand for extended periods while performing computer-based tasks.
* Requires sustained use of hands and fingers for keyboarding, writing, and operation of standard office equipment, as well as frequent verbal communication, active listening, and visual acuity to perform job responsibilities effectively.
* Occasional movement around the office, including climbing stairs.
ITility is an Equal Opportunity Employer
ITility is committed to providing a work environment that is non-discriminatory, harassment free, fair, ethical and inclusive. ITility is committed to the principle of equal employment opportunity and complies with all applicable laws which prohibit discrimination and harassment in the workplace.
ITility strictly prohibits discrimination or harassment based on race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, disability, or any other characteristic protected by law in all terms, conditions and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, discipline and termination. This policy covers conduct occurring at ITility’s offices, client sites, other locations where ITility is providing services, and to all work-related activities.
group id: 10274471