IT PROJECT MANAGER

Duties

As a IT PROJECT MANAGER at the NH-2210-3 some of your typical work assignments may include:

• Installs, configures, and maintains Executive Leadership specialized communication equipment for secure and reliable access to agency networks and resources at USTRANSCOM Headquarters and while on travel.
• Provides technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components. (i.e., Master Incident Management Plan, when applicable).
• Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.
• Manages information technology projects to provide a unique service or product.

Requirements

Conditions of employment

• Incumbent must be able to obtain a government issued passport.
• Incumbent must be physically able to frequently lift and carry medium to heavy objects up to 30 pounds and be able to occasionally lift and carry up to 50 pounds with assistance.
• Incumbent may occasionally be required to work other than normal duty hours and/or Shift work may be required which may include overtime and/or irregular hours.
• Incumbent must be able to obtain and maintain a Top Secret security clearance with access to Sensitive Compartmented Information (SCI).
• This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program.
• This is a cybersecurity position. employee must attain and maintain appropriate DoD approved cybersecurity Certificate(s) applicable for cybersecurity functions for the DoD position held, within six months of filling the position, IAW DoD 8140
• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Overtime: Occasionally
• Recruitment Incentives: May be authorized
• Fair Labor Standards Act (FLSA): Exempt
• Tour of Duty: Flexible
• Telework Eligibility: Situational telework may be authorized based on operational requirements, contingent upon Agency and Supervisor approval.
• Work Schedule: Full time
• May be required to successfully complete a probationary period
• Travel and relocation expenses, if approved, will be paid IAW JTR and AFMAN 36-606
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft/vehicle to conferences, meetings, or functions away from the duty office/location. Travel may include overnight stays
• An undergraduate degree in Information Technology, or a related field, is highly desirable.

Qualifications

You may qualify at the NH-03, if you fulfill the following qualifications:

One year of specialized experience equivalent to the NH-02 (GS-11) grade level in the Federal service as listed below:

• Providing hardware and software technical support.
• Configuring, operating, and maintaining mobile communications equipment.
• Communicating complex technical information clearly and concisely to non-technical leaders.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below:
For all positions individuals must have IT-related experience demonstrating each of the six competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Team Work - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals

Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues

Education

Substitution of education may not be used in lieu of specialized experience for this position.

Additional information

Other Notes:

This announcement is open to All U.S. Citizens, and is being filled under the Direct Hire Authority (DHA) for Certain Personnel of the Department of Defense. Appointment of Military Spouses (5 CFR 315.612)(NonComp Mil Sp), Retained Grade Preference (RGP), and Military Reserve and National Guard Technician eligibles may also apply.

This position DOES NOT meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:

All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.

Males born after 12-31-59 must be registered or exempt from Selective Service (see )

This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

This announcement may be used to fill additional vacancies.