Senior Technical Operator (Mobile Communications)

Apply your telecommunications expertise to specialized network capabilities supporting critical national security missions. As a Senior Technical Operator in Chantilly, VA, you'll help design, build, test, and maintain network infrastructure that supports secure mobile communications and resilient cyber operations.

Working alongside multidisciplinary engineering teams and mission partners, you'll apply your knowledge of cellular technologies, mobile core networks, and commercial telecommunications infrastructure to address complex technical challenges. From analyzing network architectures and interpreting engineering documentation to supporting field operations and system maintenance, you'll contribute to the development and sustainment of capabilities that meet evolving operational requirements.

Key Responsibilities

• Design, build, configure, and test network solutions leveraging commercial telecommunications technologies to support mission requirements.
• Analyze cellular air-interface technologies, network signaling, and mobile network equipment to support technical assessments and operational objectives.
• Evaluate cellular network data flows, tracing packet movement from edge equipment through the mobile core network to external networks and the internet.
• Configure and troubleshoot network infrastructure components, including routers, switches, and associated equipment supporting mobile core enterprise environments.
• Read, interpret, and apply commercial technical designs, engineering documentation, and specifications related to cellular and mobile core technologies.
• Support the development and implementation of technical solutions that strengthen mobile infrastructure and improve operational resiliency.
• Conduct technical assessments, testing, and troubleshooting to validate network functionality and identify potential issues.
• Prepare, maintain, and update technical documentation, operational procedures, and project artifacts related to network engineering and system sustainment.
• Draft and coordinate formal correspondence regarding technical matters and operational activities in collaboration with mission partners.
• Communicate complex technical findings, recommendations, and operational considerations to stakeholders with varying technical backgrounds and levels of seniority.
• Collaborate with multidisciplinary teams to solve complex problems, coordinate technical activities, and support mission objectives.
• Provide operational and system maintenance support to maintain the reliability and effectiveness of deployed capabilities.
• Participate in field operations and travel within the continental United States (CONUS) and outside the continental United States (OCONUS) as required.
• Complete Sponsor-required training and comply with applicable operational procedures and requirements.

Required Qualifications

• Bachelor's degree in a relevant technical discipline or equivalent combination of education and experience.
• 7+ years of relevant technical experience in telecommunications, network engineering, mobile infrastructure, or a related technical field.
• Demonstrated experience designing, building, and testing networks using commercial telecommunications technologies.
• Strong understanding of cellular air-interface technologies, mobile network equipment, and cellular network signaling.
• Knowledge of cellular network architecture and data packet flow from edge equipment through the mobile core to the internet.
• Experience working with network infrastructure components, including routers, switches, and equipment used within mobile core enterprise networks.
• Ability to read and interpret commercial technical designs, engineering documentation, and specifications related to cellular mobile core technology.
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to audiences with different technical backgrounds and levels of seniority.
• Willingness and ability to travel CONUS and OCONUS to support operational requirements.
• Ability to successfully complete Sponsor-required training.

Preferred Qualifications

• Master's degree in a relevant technical discipline or equivalent experience.
• Advanced knowledge of 5G cellular technologies and 3GPP LTE standards.
• Professional experience within the commercial telecommunications sector.
• Previous field operations experience supporting network engineering or mobile infrastructure.
• Technical experience with operating systems such as Windows, Linux, macOS (OS X), and Citrix.
• Familiarity with hardware and network management tools and common network protocols, including TCP/IP, SMTP, and TLS/SSL.
• Experience providing operational support, system administration, and maintenance for network infrastructure.
• Background supporting complex technical initiatives involving government customers or mission-focused engineering teams.

Position Clearance Requirement:

TS/SCI with an FSP

Salary and Benefits Information:

The salary range for this position is $137,677.00 to $190,545.00. The proposed range is intended as a general guideline. Final compensation will be determined based on qualifications, experience, location, and contractual considerations and may fall outside of the stated range. We offer a great benefits package designed to support you and your family. View our benefits information here: https://sapns2.com/ns2-mission-careers/

Please be aware many of our positions require the ability to obtain or maintain a U.S security clearance which requires U.S citizenship.

We win with inclusion

NS2 Mission’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At NS2 Mission, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

NS2 Mission is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with NS2 Mission and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations