Integration & Technical Infrastructure Manager (ITIM) - CTJ - Po

Overview

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. We are looking for an Integration & Technical Infrastructure Program manager to support our U.S. Government Airgap Cloud (AGC) team. In this role you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services supporting the U.S. Government. Join a dynamic team that embraces a growth mindset and is tackling the challenge of constructing the technical infrastructure propelling the fourth industrial revolution. The Cloud Operations and Innovation (CO+I) division is entrusted with operating Microsoft's cloud, while the Datacenter Construction Delivery (DCD) team is responsible for building data center capacity.

Datacenter Integration - Integration & Technical Infrastructure Program Managers (DCI - ITIM) are the intersection of construction and connectivity that enables the growth of Microsoft's Air-Gapped Cloud. Driven by world-class safety, quality, cost, and schedule predictability, ITIMs lead standardized delivery and integration of low voltage, connectivity, security, critical environment, and operational-readiness systems from project initiation through COLO readiness and beyond. Our portfolio includes complex, multi-disciplinary, multi-million-dollar, multi-year data center construction and lease projects

While our U.S. Government dedicated datacenter team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft's Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

The Integration and Technical Infrastructure Manager is responsible for leading the planning, coordination, and delivery of technical infrastructure integration activities within data center construction projects. This role requires effective project management, communication, organizational, and stakeholder management skills, as well as experience working in complex construction and technical environments.

The successful candidate will coordinate the installation and readiness of Microsoft-owned systems, services, and supporting infrastructure required to prepare new data center facilities for operational use. This includes managing project scope, schedules, risks, dependencies, and stakeholder alignment across internal teams, construction partners, property owners, service providers, and equipment vendors.

At Microsoft, our mission-to empower every person and every organization on the planet to achieve more-guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress-people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what's next for everyone.

Responsibilities

Responsibilities

The Integration and Technical Infrastructure Manager is responsible for coordinating technical infrastructure delivery activities throughout the lifecycle of complex data center projects. Responsibilities include, but are not limited to:

Project Delivery & Coordination

• Champion a culture of safety by promoting safe work practices and supporting collaboration across project stakeholders.
• Coordinate technical infrastructure activities with construction teams, property owners, vendors, consultants, and internal stakeholders to support successful project delivery.
• Manage project scope, schedules, risks, dependencies, and milestones associated with technical infrastructure integration.
• Support design reviews and collaborate with engineering teams and subject matter experts to improve project outcomes and ensure alignment with project requirements.

• Coordinate procurement, delivery, installation, testing, and readiness activities for technical infrastructure systems and equipment.

• Facilitate the deployment and readiness of network, security, and operational technology systems required to support facility operations.

• Align project execution strategies across multiple sites and stakeholders to improve consistency, efficiency, and delivery performance.

• Identify and manage cross-functional dependencies to ensure successful coordination between construction, engineering, operational, and technical teams.

Business Processes & Continuous Improvement

• Develop and maintain project management processes, tools, and reporting mechanisms that support efficient project execution.
• Evaluate opportunities to improve cost effectiveness, schedule performance, quality, and operational readiness.
• Manage the selection, onboarding, coordination, and performance of external vendors and service providers.
• Support continuous improvement initiatives by capturing lessons learned and identifying opportunities to improve future project delivery.

• Facilitate stakeholder decision-making and change management activities to support evolving project requirements.

• Apply strong problem-solving, influence, and negotiation skills to resolve challenges and drive project outcomes.

Communication & Stakeholder Management

• Communicate project status, risks, milestones, and key performance indicators to project stakeholders.

• Coordinate meetings, workshops, and project reviews to support alignment across internal teams and external partners.

• Develop and maintain project documentation, reports, schedules, and action plans.

• Foster collaboration across diverse stakeholder groups to remove barriers and support successful project execution.

• Build strong working relationships and encourage knowledge sharing across teams and projects.

Financial & Operational Accountability

• Develop, manage, and report on project scope, schedule, budget, and resource requirements.

• Review vendor proposals, scopes of work, project deliverables, and supporting documentation.

• Support procurement activities, contract administration, and vendor management processes.

• Review project invoices and validate progress against agreed-upon deliverables and milestones.

• Monitor project compliance requirements and support audit readiness activities as needed.

• Track project performance and implement corrective actions to address identified risks or issues.

Successful candidates will demonstrate strong leadership, organizational, communication, and stakeholder management skills, along with the ability to manage multiple priorities and drive complex projects to completion in a fast-paced environment.

he Integration and Technical Infrastructure Manager (ITIM) role encompasses a wide range of responsibilities, including but not limited to:

• Advocating relentlessly for a safe work site, supporting the implementation of the Microsoft High-Risk Activity (HRA) program, and collaborating with lease and building fit-out teams to enhance safe working conditions and coordination on job sites.
• Coordinating internal Microsoft scope, resource efforts, requirements, and schedules with fit-out contractors, Owner Furnished Vendors, and Suppliers to ensure a seamless and timely handover of the constructed Data Center facility and capacity to the Microsoft Operations team and Business Groups.
• Collaborating with the Data Center Engineering (DCE) team and supporting specialty consultants to review, refine, and execute the Basis of Design (BOD).
• Procuring, coordinating, and executing scopes such as electrical power to the rack level, hot or cold containment, telecom installation, security systems installation, corporate network deployment, and turn-up.
• Developing Scope of Work (SOW) documentation for the procurement of fit-outs in alignment with Microsoft's RFQ (Request for Quote) guidelines and policies.
• Identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with various Microsoft teams such as E2E (End-to-End), NID (Network Infrastructure Deployment), Security (DCPS), Microsoft IT (CSE&O), DCI NE (Network Engineering), and Telephony.
• Working in conjunction with the DCD Construction Manager and reporting to the regional team leader.
• Ability to work independently and self-managed, finding and solving problems before they become an impact to delivery.
• Finding opportunities to innovate and change the way we do business and continue our focus to accelerate time to capacity.

Qualifications

Qualifications:

• Required/minimum qualifications
  Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 5+ years related experience OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.

While not required, we also look for the followingPreferred Qualifications:

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 8+ years related experience OR equivalent experience.
• 8+ years experience working on data center projects.
• 6+ years experience managing cross-functional and/or cross-team projects.
• 3+ years experience working on secure facility construction or operations
• Project Management Professional (PMP) certification or equivalent project management certification preferred.
• BICSI Registered Communications Distribution Designer (RCDD) certification or equivalent telecommunications industry certification is preferred.
• Experience with telecommunications infrastructure design, installation, commissioning, operations, or technical infrastructure integration projects.
• Experience supporting the construction, fit-out, integration, commissioning, or operation of data centers, critical facilities, telecommunications facilities, or other mission-critical environments.
• Experience coordinating network infrastructure, low-voltage systems, security systems, telecommunications infrastructure, or facility technology deployments within complex construction or technical project environments.
• Knowledge of construction safety principles, site safety programs, and industry best practices related to health and safety management.
• Experience managing vendors, consultants, contractors, and cross-functional stakeholder groups throughout the project lifecycle.
• Familiarity with project delivery methodologies, procurement processes, contract administration, project controls, and operational readiness activities.
• Strong analytical, organizational, problem-solving, and communication skills with the ability to manage multiple priorities and drive results in a dynamic environment.
• Demonstrated ability to build alignment, influence stakeholders, and successfully deliver projects through collaboration across diverse teams and organizations.
• Demonstrated industry experience and professional network within the telecommunications, critical facilities, construction, or technology infrastructure sectors, with the ability to effectively engage vendors, suppliers, consultants, and service providers to support project planning, procurement, and execution activities.
• Experience coordinating complex technical infrastructure deployments, operational readiness activities, or facility integration efforts in mission-critical, telecommunications, construction, or technology environments.
• Experience delivering large-scale infrastructure, construction, technology, or enterprise projects involving both co-located and geographically distributed teams.
• Proven ability to build alignment, foster collaboration, and work effectively across diverse teams, organizations, and stakeholder groups.
• Experience working with a combination of employees, consultants, contractors, vendors, and external partners to achieve project objectives.
• Strong organizational, analytical, and problem-solving skills with attention to detail and a commitment to delivering high-quality work.
• Demonstrated ability to adapt to changing priorities, navigate ambiguity, and drive results in a dynamic environment.
• Experience utilizing project management methodologies, tools, and reporting mechanisms to support project planning, execution, and governance.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.
• The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

#COICareers | #EPCCareers | #DCDCareers

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.