Job Requirements
Fort Meade, MD
Top Secret/SCI CI Polygraph
Early Career (2+ yrs experience)
Salary not specified
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Job Description
It’s time to join a team that is dedicated to providing solutions that bring lasting positive change, supporting the growth, esteem, and self-actualization of its individual team members, and focusing on improving the local communities it works in.
LEAD Endeavors is seeking proactive full-time Customer Service Advocates for an upcoming program at Fort Meade, Maryland who are searching for increased job satisfaction and career advancement opportunities with a small but dynamic company.
What We Offer:
• Unrelenting focus on total quality of life;
• career advancement, growth opportunities, and promotion from within;
• tuition and skill advancement reimbursement with no red tape;
• individual, goal-oriented career plans;
• competitive annual compensation;
• multiple weeks of paid leave plus 11 paid holidays per year;
• automatic retirement contribution; and
• affordable and quality health, dental, and vision insurance options.
Qualifications/Abilities You Bring:
• High school diploma;
• top secret clearance with polygraph; and
• customer service experience
Job Responsibilities Include:
• Assign a tracking number based on one-up listing;
• provide status updates to public release review requester;
• track public release review status to completion;
• provide metrics of public release review requests/reviewed on a monthly basis;
• document and manage queue (log in system, assign case number, categorize etc.) for Pre-Publication and Resume Review requests;
• provide initial review of material submitted for review to ensure that all required information and approvals are included in accordance with Strategic Planning Process procedures;
• issue standard receipts to submitters confirming receipt of submission of review;
• perform database entry/query for status on pre-pub/resume review requests;
• respond to telephone and email queries; and
• provide standard final responses to submitters at the direction of government reviewers.
LEAD Endeavors is a defense intelligence and cyber security analysis and solutions company that provides intelligence collection, analysis, and dissemination support. Our solutions aid the nation's defense industry in creating offensive and defensive strategic planning in response to dynamic global events.
We are a results-oriented company, and we focus on leveraging the expertise and creativity of our team members to provide meaningful answers to and solutions for the industry's most complex problems. In doing so, we strive to create positive and enduring change for all clients and company stakeholders. We create unique, flexible solutions that provide lasting benefits for years to come.
LEAD Endeavors is seeking proactive full-time Customer Service Advocates for an upcoming program at Fort Meade, Maryland who are searching for increased job satisfaction and career advancement opportunities with a small but dynamic company.
What We Offer:
• Unrelenting focus on total quality of life;
• career advancement, growth opportunities, and promotion from within;
• tuition and skill advancement reimbursement with no red tape;
• individual, goal-oriented career plans;
• competitive annual compensation;
• multiple weeks of paid leave plus 11 paid holidays per year;
• automatic retirement contribution; and
• affordable and quality health, dental, and vision insurance options.
Qualifications/Abilities You Bring:
• High school diploma;
• top secret clearance with polygraph; and
• customer service experience
Job Responsibilities Include:
• Assign a tracking number based on one-up listing;
• provide status updates to public release review requester;
• track public release review status to completion;
• provide metrics of public release review requests/reviewed on a monthly basis;
• document and manage queue (log in system, assign case number, categorize etc.) for Pre-Publication and Resume Review requests;
• provide initial review of material submitted for review to ensure that all required information and approvals are included in accordance with Strategic Planning Process procedures;
• issue standard receipts to submitters confirming receipt of submission of review;
• perform database entry/query for status on pre-pub/resume review requests;
• respond to telephone and email queries; and
• provide standard final responses to submitters at the direction of government reviewers.
LEAD Endeavors is a defense intelligence and cyber security analysis and solutions company that provides intelligence collection, analysis, and dissemination support. Our solutions aid the nation's defense industry in creating offensive and defensive strategic planning in response to dynamic global events.
We are a results-oriented company, and we focus on leveraging the expertise and creativity of our team members to provide meaningful answers to and solutions for the industry's most complex problems. In doing so, we strive to create positive and enduring change for all clients and company stakeholders. We create unique, flexible solutions that provide lasting benefits for years to come.
group id: 91129486