TAC Engineer

Job ID#:


226527

Job Category:


IT/Technical

Position Type:


Associate - W2

Duration:


12 months

We have an outstanding Contract position for a TAC Engineer. This position is 100% remote with travel to San Jose, CA.

Pay Rate: 75-85hr

**US Citizenship is required.**

 **Candidate must have the ability to obtain and maintain a Top Secret/SCI Security Clearance with a polygraph.**

Job Responsibilities:  

• Provide Tier 2 / Tier 3 technical support for enterprise network and application delivery infrastructure.
• Troubleshoot complex issues across routing, switching, load balancing, and network security platforms.
• Diagnose and resolve incidents involving Arista EOS, Cisco networking platforms, and F5 BIG-IP systems.
• Analyze packet captures, logs, and telemetry data to identify root causes of network issues.
• Work directly with customers to resolve incidents in production and mission-critical environments.
• Manage cases through the full lifecycle, including documentation, resolution, and post-incident analysis.
• Collaborate with engineering and operations teams to escalate and resolve complex issues.
• Provide configuration guidance and best practices for network and application delivery solutions.
• Participate in on-call rotation and support maintenance windows when required.
• Maintain detailed documentation in ticketing and knowledge management systems.

Basic Hiring Criteria:

• 5+ years of experience in network engineering or TAC support roles.
• Hands-on experience with: Arista EOS switching platforms
• Cisco routing and switching technologies
• F5 BIG-IP (LTM, GTM/DNS, or ASM preferred)
• TCP/IP networking
• BGP, OSPF, and other dynamic routing protocols
• VLANs, VXLAN, and network segmentation
• High availability and load balancing architectures
• Strong knowledge of:
• Experience troubleshooting Layer 2-Layer 7 networking issues.
• Familiarity with packet capture tools such as Wireshark or tcpdump.
• Experience with Linux-based systems and CLI troubleshooting.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced support environment with multiple priorities.
• Active U.S. security clearance required, or the ability to obtain and maintain one (Top Secret/Sensitive Compartmented Information (SCI) with willingness to obtain a Counterintelligence Polygraph (CI) Polygraph.) 

Desired Qualifications: 

• Industry certifications such as: Cisco CCNP or CCIE.
• Arista ACE.
• F5 Certified Administrator (F5-CA) or F5-CTS.
• Experience with automation or scripting (Python, Ansible, or REST APIs).
• Knowledge of cloud networking (AWS, Azure, or GCP).
• Experience with network monitoring and observability tools.

Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:


Top Secret/SCI

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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