User Experience Designer

What We’re Looking For

As a User Experience Designer at CyberPoint, you will lead the planning, design and development of user experiences for mission-critical devices, tools and systems supporting the Intelligence Community. You will work across engineering and product teams to understand user needs, translate requirements into intuitive experiences and create visual designs and interaction concepts that help customers effectively accomplish their mission objectives.



You will operate in an Agile development environment, collaborating closely with Product Owners, developers, subject matter experts, customers and other designers. From conducting user research and gathering requirements to developing prototypes, interaction flows, and final visual designs, you will help shape the user experience throughout the product lifecycle.

When you become a part of CyberPoint, you are joining a dynamic, diverse, fast-growing company that welcomes creative thought and ambition. We're committed to creating an environment where each employee can thrive.



What You'll Do

• Lead user experience planning, design and development activities for mission-critical tools, systems and applications.
  
• Conduct User Experience research and optimization to understand user needs and improve product usability.
  
• Gather and analyze user requirements through customer interviews, stakeholder discussions and other research methods.
  
• Establish interactive conventions, interface guidelines and design standards that promote consistent user experiences.
  
• Create visual designs, screen mock-ups, storyboards, prototypes, and interaction flows to communicate design concepts.
  
• Rapidly prototype and iterate on multiple design solutions in collaboration with Product Owners and engineering teams.
  
• Apply user-centered design principles to develop solutions that address user needs and align with product strategy.
  
• Participate in trade-off discussions with developers, subject matter experts, Product Owners and other stakeholders.
  
• Analyze available toolsets and technologies and recommend approaches for improving the user experience.
  
• Present design concepts, prototypes and recommendations to customers and stakeholders.
  
• Collaborate with front-end developers to review final implementations and ensure design standards are followed.
  
• Work across multiple engineering teams to conduct User Experience research, optimize existing experiences and develop new design solution.
  
• Collaborate with stakeholders across diverse customer environments and provide recommendations and design guidance to other designers.
  
• Help customers envision new approaches to interactive techniques, technologies and user experiences.
  
• Clearly communicate customer requirements and design recommendations to technical and non-technical stakeholders.
  
• Help identify, clarify and resolve design questions and problems throughout the product lifecycle.
  
• Operate within an Agile development environment and provide timely User Experience feedback throughout development.
  

This position is 100% onsite and requires an active TS/SCI+FSP Security Clearance.

What You’ll Need 

• U.S. Citizenship.
  
• Active TS/SCI Security Clearance with current polygraph.
  
• Bachelor's degree in Computer Science or a related discipline from an accredited college or university and 8 years of relevant User Experience Design experience.
  
• A Master's degree in a relevant discipline may be substituted for 2 years of experience, reducing the experience requirement to 6 years.
  
• In lieu of a Bachelor's degree, and additional 4 years of relevant experience may be substituted for a total of 12 years.
  
• Experience operating in an Agile development environment and providing User Experience feedback throughout the development lifecycle.
  
• Experience conducting User Experience research and optimizations.
  
• Experience creating visual designs, storyboards, interaction flows, prototypes and interface guidelines.
  
• Experience applying user-centered design principles to develop solutions that address user needs and product requirements.
  
• Experience collaborating with Product Owners, developers, subject matter experts and customer throughout the design process.
  
• Experience gathering and articulating customer requirements and translating them into effective design solutions.
  
• Experience presenting designs, prototypes and recommendations to customers and stakeholders.
  
• Experience collaborating with front-end developers to ensure designs are implemented according to established standards.
  

What Will Set You Apart

• Experience with Large Language Models (LLMs), Agentic AI, and Retrieval-Augmented Generation (RAG).
  
• Experience with AWS Cloud architecture, design or development.
  
• Experience with Agile development practices, source code management, and associated tools.
  
• Knowledge of Linux fundamentals and experience with a scripting language such as Python, Ruby or Perl.
  
• Knowledge of security and compliance best practices.
  

Great People, Exceptional Benefits

Great people are the foundation of any great company. To attract and retain great people, CyberPoint offers fulfilling work that we like to balance with the rest of life. We accomplish this by offering outstanding benefits that allow each of our employees to live and work well. To learn more, https://www.cyberpointllc.com/benefits.php.



Be a part of CyberPoint. Be valued.



We are an inclusive community in which all types of diversity are embraced, respected and seen as true value for the company. We are committed to cultivating this community, but we realize there is still more work to do. CyberPoint will continue to evolve into a more inclusive and equitable company and is fully committed to the principles of equal employment opportunity and affirmative action.



CyberPoint is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of gender, gender identity or expression, sexual orientation, race, age, religion, physical or mental disability, veterans' status or other federal, state and local protected characteristics.



As a federal contractor, CyberPoint has established affirmative action programs to ensure non-discrimination and affirmative action in CyberPoint's policies and practices for qualified women, minorities, protected veterans, and individuals with disabilities. The narrative portion of CyberPoint's affirmative action plans are available for inspection at our offices during normal business hours. Employees and applicants interested in inspecting these plans should contact Human Resources by phone 410-779-6700 or by email at hr@cyberpointllc.com for assistance.



If you are interested in applying for employment with CyberPoint and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@cyberpointllc.com or by calling 410-779-6700.