Information Technology Specialist (System Analysis/Network Servi

Duties

• Operates, maintains, and oversees NIPRNet/SIPRNet architecture, executing configuration, monitoring, testing, and troubleshooting of LAN/CAN routers, switches and shared computing systems to maintain reliable operational connectivity.
• Manages network accreditation, inventory, and IAVA-compliant releases while overseeing the configuration, testing, and policy-compliancy.
• Oversees Cable Distribution Systems upgrades, installation, and physical repairs, conducting QA/QC testing and reliability analyses to ensure compliance with technical standards.
• Develops local LAN/ICAN operating policies, baselines, and standard procedures, while maintaining network diagrams and managing toolsets for rapid configuration and operating system recovery.
• Evaluates network traffic, utilization metrics, and hardware/software capabilities using benchmarks and modeling techniques to identify trends, resolve bottlenecks, and plan capacity enhancements.
• Coordinates with higher-echelon support to deliver on-site touch labor, resolve critical backbone outages, and provide end-user and support staff technical training

Requirements

Conditions of employment

• Must be able to obtain and maintain a SECRET security clearance.
• This position requires TDY 10% of the time.
• Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program.
• Position may be designated "Mission Essential". In the event of severe weather conditions or other such emergencies, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• The work requires physical exertion and is normally performed in office and Telecommunication Room (TR) environments involving light risk. Position Requires the Ability to lift 30 lbs.
• Must be able to obtain and maintain a United States Driver's License, USEUR Driver's License, and a Transportation Motor Pool (TMP) driver's license.
• This position requires the incumbent to possess, or obtain and maintain, a valid official U.S. Passport (Special Issuance Passport) prior to Permanent Change of Station (PCS).
• Incumbent (or Selectee) appointed to IA\IT positions must complete all DoD 8570. I-M, Information Assurance Workforce Improvement Program training and certification. ** See additional details for further information.

Qualifications

This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

Return Rights

• Current DoD Employees: If a current permanent CES employee, you shall be granted administrative return rights.
• In accordance with DoD CES Personnel System Implementation Guidance for Overseas Rotations and Administrative Return Rights, employees must be able to satisfy the rotation requirement and tour limitations in DoD Instruction 1400.25 Volume 1230.

Probationary Periods:

• This is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Appointment to this position does not confer competitive status. Prior to appointment applicants are required to sign a statement indicating they understand the conditions of employment or assignment to the position and acknowledge the consequences of failing to meet and maintain those required conditions.
• Appointment to this position is subject to a three year probationary period unless the appointee has previously met the requirements as described in DoDI 1400.25 V3005, Cyber Excepted Service, Employment and Placement. While serving a probationary period the incumbent can be terminated with limited appeal rights.

Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See for an extensive list of document requirements for all employment authorities.

• Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions

Organization is defined as current, permanent ARCYBER/NETCOM employees onl y.

Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills, and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. Qualifying experience would be demonstrated by one year of configuring enterprise network infrastructure to maintain system availability; maintaining security configurations to ensure compliance with Information Assurance policies; testing cabling distribution systems to verify compliance with industry quality assurance standards; developing technical documentation to guide troubleshooting procedures

The specialized experience must include, or be supplemented by, information technology-related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-g routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

• If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Direct Deposit of Pay is required.
• Must be able to obtain and maintain a SECRET security clearance.
• In accordance with DoDM 8140.03 and supplemental Army guidance, the employee must obtain and maintain the following requirements for each Cyber work role (except Data, AI, and/or Software Engineering) at the assigned proficiency level: 1) Foundational qualification requirements within 9 months, 2) Resident qualification requirements within 12 months, 3) 20 hours of Continuous Professional Development (CPD) per work role code (which can overlap).
• **Incumbent (or Selectee) appointed to IA\IT positions must complete all DoD 8570. I-M, Information Assurance Workforce Improvement Program training and certification (baseline and computing environment (CE) requirements within 6 months. Sustainment training is required as needed to keep the IA\IT professional proficient in their job duties. All individuals performing technical functions are required to sign a Privileged-Level Access Agreement (PAA) and Non- Disclosure Agreement (NDA).
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• This is a Digital Technology Career Field position.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
• Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
• This position requires the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport. Must be able to obtain and maintain a no-fee United States Passport.
• Please note that you will not receive locality pay in the overseas area and the salary offered does not include any overseas allowances.
• Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and DoDI 1400.25 volume 1250.
• **See Benefits for more details**