Technical Trainer

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal Technology Solutions is seeking a Technical Trainer to support enterprise technology platforms and services. The Technical Trainer will develop and deliver technical training, instructional materials, and user guidance to help program areas effectively utilize the Marketplace for Data Analytics (MDA) and Scientific Computing (SciComp) High-Performance Computing (HPC) environments.
Responsibilities

• Assist program areas in learning the functionality, application, and effective utilization of Marketplace for Data Analytics (MDA) services.
• Develop instructional materials, user guides, job aids, and other documentation for accessing and utilizing the Scientific Computing (SciComp) High-Performance Computing (HPC) environment.
• Schedule, coordinate, and facilitate virtual technical training programs, including brown-bag sessions, workshops, collaboration sessions, and other learning activities.
• Assess technical training requirements and evaluate the effectiveness of existing training programs.
• Collaborate with customers and Subject Matter Experts (SMEs) to design training programs, develop course materials, establish training schedules, and deliver technical instruction.
• Facilitate workgroups and meetings focused on instructional design, curriculum development, and training delivery.
• Partner with SMEs and Instructional Systems Designers (ISDs) to develop instructional materials and curricula for both online and instructor-led training.
• Support other trainers in developing and implementing technical training across virtual learning platforms and Learning Management Systems (LMS).
• Coordinate training logistics, schedules, participant communications, materials, and other training-related activities as required.
• Maintain and update technical training materials as systems, processes, and technologies evolve.
• Gather participant feedback and training metrics to identify opportunities for continuous improvement.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 4-6 years of technical training experience supporting enterprise technology platforms, technical support operations, stakeholder coordination, and user-facing technical documentation.
• Strong technical training, facilitation, and presentation skills
• Experience developing technical training materials, user guides, job aids, and instructional documentation.

• Ability to translate complex technical concepts into clear, understandable content for users with varying levels of technical expertise.
• Experience conducting both virtual and instructor-led training.
• Strong stakeholder coordination and communication skills.
• Experience collaborating with technical SMEs, instructional designers, customers, and end users.
• Familiarity with virtual collaboration platforms and Learning Management Systems.
• Strong organizational skills with the ability to coordinate multiple training activities and priorities.
• Ability to assess training needs and measure training effectiveness.
• The successful candidate will be subject to a U.S. Federal Government background investigation and must be able to meet the requirements necessary to hold a Public Trust position.

Desired Skills

• Previous U.S. Federal Government experience, either as a federal employee or government contractor.
• Experience developing training plans and instructional materials for cloud-based technology offerings, particularly Microsoft Azure.
• Familiarity with data analytics platforms, scientific computing environments, or High-Performance Computing (HPC) is preferred.
• Experience supporting enterprise-scale technology modernization or cloud adoption initiatives is a plus.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.