Job Requirements
Fort George Meade, MD
Top Secret/SCI Polygraph
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
Required Security Clearance Level: Active Top Secret/SCI (With Polygraph)- Mandatory
Shift: Monday- Friday 7:00 am - 4:00 pm (60-minute lunch)
Salary: $110,000.00 per year
Make an Impact Through Leadership
Chimes is seeking an experienced, hands-on Operations Manager to lead day-to-day operations for a high-profile government contract. This is an exciting opportunity for a strong people leader who thrives in a fast-paced environment, values operational excellence, and is passionate about developing teams.
In this role, you will oversee contract operations, supervise and develop staff, maintain exceptional quality standards, and build strong relationships with government and facility stakeholders. You will play a critical role in ensuring services are delivered safely, efficiently, and in accordance with contract requirements.
If you are a proactive problem-solver with experience managing large teams and complex facility operations, we encourage you to apply.
What You'll Do
As the Operations Manager, you will:
- Lead and oversee the day-to-day operations of an assigned government contract.
- Build and maintain strong, professional relationships with government personnel, facility representatives, customers, and community partners.
- Ensure all services are performed in accordance with contract specifications, company policies, and quality standards.
- Conduct regular observations and inspections across all shifts to ensure operational excellence.
- Lead, coach, evaluate, and develop supervisors and frontline staff.
- Partner with supervisory staff to identify opportunities for process improvement and operational efficiency.
- Develop and manage employee schedules, job task assignments, and staffing plans.
- Establish and maintain quality control and inspection procedures.
- Review inspection reports, address deficiencies, and implement corrective action plans.
- Ensure a consistently high level of service quality through training, coaching, and performance management.
- Oversee employee training programs, including vendor-supported training opportunities.
- Conduct and reinforce safety training, policies, and procedures.
- Maintain compliance with SDS, Hazard Communications, Fire and Safety, Bloodborne Pathogens, and other applicable regulations.
- Monitor payroll, supply, and operational expenses to ensure alignment with established budgets.
- Manage inventory and coordinate the ordering of supplies, equipment, and uniforms.
- Coordinate general maintenance and floor care services as required.
- Maintain accurate schedules, time records, reports, logs, evaluations, and employee communications.
- Analyze operational challenges and recommend practical solutions to leadership.
- Attend meetings with government, facility, customer, and organizational representatives.
- Respond appropriately to service requests, operational concerns, and emergency situations.
- Ensure compliance with building access, security, safety, dress code, and professional standards.
- Serve as a backup supervisor when necessary to maintain continuity of operations.
- Partner with Human Resources, outside agencies, and job coaches to support and sustain employment opportunities for individuals with disabilities.
- Provide guidance, direction, technical support, and ongoing feedback to staff.
- Maintain availability to respond to contract-related needs within required response timeframes.
- Successfully complete and maintain CPR/First Aid training requirements.
Qualifications
Education
- High School Diploma or equivalent required.
- College degree preferred.
- Valid CPR/First Aid certification preferred.
- Knowledge of green cleaning principles and CIMS certification requirements preferred.
- Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, and JAMS preferred.
Experience
- Minimum of five (5) years of experience managing a workforce providing services on a contract of similar scope and complexity.
- Demonstrated experience in building service or facility operations management.
- Strong knowledge of relevant equipment, chemicals, cleaning practices, and their appropriate applications.
- Experience managing employee performance, scheduling, training, quality control, and operational budgets.
Equivalent combinations of relevant education and experience may be considered.
Security & Other Requirements
- Active or ability to successfully obtain and maintain a Top Secret/SCI clearance with Polygraph.
- U.S. Citizenship is required.
- Valid driver's license from the state of residence.
- Driver's license must have been valid for at least three (3) years.
- Acceptable driving record as determined by organizational insurance requirements and company policies.
Physical Requirements
- Stand and walk for extended periods.
- Navigate stairs and large facilities.
- Reach overhead, bend, kneel, stoop, and crawl as necessary.
- Lift, carry, and push up to 50 pounds.
- Work in dusty environments and varying weather conditions when required.
- Visually inspect floors, overhead areas, and facility surfaces for quality and safety.
Notes: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience
Why You’ll Love Working Here:
Medical insurance plans starting at just $6.90/month — one of the lowest employee rates you’ll find
Employer-paid Life Insurance + AD&D
Employer-provided Long-Term Disability coverage for financial protection
403(b) retirement plan with employer match
10 paid holidays + generous PTO
Tickets at Work
Employee referral bonuses and recognition programs
Clear pathways for growth and advancement
Shift: Monday- Friday 7:00 am - 4:00 pm (60-minute lunch)
Salary: $110,000.00 per year
Make an Impact Through Leadership
Chimes is seeking an experienced, hands-on Operations Manager to lead day-to-day operations for a high-profile government contract. This is an exciting opportunity for a strong people leader who thrives in a fast-paced environment, values operational excellence, and is passionate about developing teams.
In this role, you will oversee contract operations, supervise and develop staff, maintain exceptional quality standards, and build strong relationships with government and facility stakeholders. You will play a critical role in ensuring services are delivered safely, efficiently, and in accordance with contract requirements.
If you are a proactive problem-solver with experience managing large teams and complex facility operations, we encourage you to apply.
What You'll Do
As the Operations Manager, you will:
- Lead and oversee the day-to-day operations of an assigned government contract.
- Build and maintain strong, professional relationships with government personnel, facility representatives, customers, and community partners.
- Ensure all services are performed in accordance with contract specifications, company policies, and quality standards.
- Conduct regular observations and inspections across all shifts to ensure operational excellence.
- Lead, coach, evaluate, and develop supervisors and frontline staff.
- Partner with supervisory staff to identify opportunities for process improvement and operational efficiency.
- Develop and manage employee schedules, job task assignments, and staffing plans.
- Establish and maintain quality control and inspection procedures.
- Review inspection reports, address deficiencies, and implement corrective action plans.
- Ensure a consistently high level of service quality through training, coaching, and performance management.
- Oversee employee training programs, including vendor-supported training opportunities.
- Conduct and reinforce safety training, policies, and procedures.
- Maintain compliance with SDS, Hazard Communications, Fire and Safety, Bloodborne Pathogens, and other applicable regulations.
- Monitor payroll, supply, and operational expenses to ensure alignment with established budgets.
- Manage inventory and coordinate the ordering of supplies, equipment, and uniforms.
- Coordinate general maintenance and floor care services as required.
- Maintain accurate schedules, time records, reports, logs, evaluations, and employee communications.
- Analyze operational challenges and recommend practical solutions to leadership.
- Attend meetings with government, facility, customer, and organizational representatives.
- Respond appropriately to service requests, operational concerns, and emergency situations.
- Ensure compliance with building access, security, safety, dress code, and professional standards.
- Serve as a backup supervisor when necessary to maintain continuity of operations.
- Partner with Human Resources, outside agencies, and job coaches to support and sustain employment opportunities for individuals with disabilities.
- Provide guidance, direction, technical support, and ongoing feedback to staff.
- Maintain availability to respond to contract-related needs within required response timeframes.
- Successfully complete and maintain CPR/First Aid training requirements.
Qualifications
Education
- High School Diploma or equivalent required.
- College degree preferred.
- Valid CPR/First Aid certification preferred.
- Knowledge of green cleaning principles and CIMS certification requirements preferred.
- Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, and JAMS preferred.
Experience
- Minimum of five (5) years of experience managing a workforce providing services on a contract of similar scope and complexity.
- Demonstrated experience in building service or facility operations management.
- Strong knowledge of relevant equipment, chemicals, cleaning practices, and their appropriate applications.
- Experience managing employee performance, scheduling, training, quality control, and operational budgets.
Equivalent combinations of relevant education and experience may be considered.
Security & Other Requirements
- Active or ability to successfully obtain and maintain a Top Secret/SCI clearance with Polygraph.
- U.S. Citizenship is required.
- Valid driver's license from the state of residence.
- Driver's license must have been valid for at least three (3) years.
- Acceptable driving record as determined by organizational insurance requirements and company policies.
Physical Requirements
- Stand and walk for extended periods.
- Navigate stairs and large facilities.
- Reach overhead, bend, kneel, stoop, and crawl as necessary.
- Lift, carry, and push up to 50 pounds.
- Work in dusty environments and varying weather conditions when required.
- Visually inspect floors, overhead areas, and facility surfaces for quality and safety.
Notes: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience
Why You’ll Love Working Here:
Medical insurance plans starting at just $6.90/month — one of the lowest employee rates you’ll find
Employer-paid Life Insurance + AD&D
Employer-provided Long-Term Disability coverage for financial protection
403(b) retirement plan with employer match
10 paid holidays + generous PTO
Tickets at Work
Employee referral bonuses and recognition programs
Clear pathways for growth and advancement
group id: 10465128