Systems Administrator Infrastructure and Sustainment

Location: Lehi, UT

Employment Type: Full-Time

Clearance Required: Active TS/SCI with Polygraph

Program: Y4 Infrastructure and Sustainment Support


Position Overview


We are seeking an experienced System Administrator Level 2 to provide infrastructure and sustainment support for mission-critical IT systems in a secure environment.


This position will support the implementation, administration, troubleshooting, monitoring, and maintenance of enterprise IT infrastructure across Linux, Unix, and Windows environments. The ideal candidate has a strong systems administration background and is comfortable troubleshooting complex technical issues across client, server, storage, network, and related infrastructure.


Key Responsibilities

• Implement, troubleshoot, maintain, and administer enterprise IT systems.


• Manage IT system infrastructure and related operational processes.


• Support day-to-day system operations, monitoring, maintenance, and problem resolution.


• Provide support for client, server, storage, network, and mobile device environments.


• Perform in-depth troubleshooting of complex IT system issues.


• Provide Tier 1 Help Desk support and Tier 2 escalation support as required.


• Analyze escalated tickets and provide detailed technical feedback and recommendations.


• Communicate system status, incidents, and technical issues to management and internal customers.


• Support dispatch-system and hardware issues through resolution.


• Configure and administer Linux, Unix, Windows, and other applicable operating systems.


• Install operating system software and perform system configuration and maintenance.


• Troubleshoot operating system issues and maintain overall system integrity.


• Configure network components to improve system reliability and performance.


• Implement operating system enhancements and improvements.


• Support system monitoring, escalation procedures, user support, and capacity planning.


• Identify opportunities to improve system availability, reliability, and performance.

Required Qualifications

• Minimum of 5 years of System Administrator experience supporting programs and contracts of similar scope, type, and complexity.


• Bachelor's degree in a technical discipline from an accredited college or university.


• Five additional years of System Administrator experience may be substituted for the bachelor's degree.


• Experience administering and troubleshooting enterprise IT systems.


• Experience working with Linux, Unix, Windows, or similar operating systems.


• Strong troubleshooting and problem-resolution skills.


• Experience supporting client/server infrastructure and enterprise system operations.


• Ability to analyze and resolve escalated technical issues.


• Experience with system monitoring, maintenance, and performance improvement.

Clearance Requirement


An active TS/SCI with Polygraph is required for this position.


Benefits

• 100% Health, Dental & Vision Coverage


• 10% Employer 401(k) Contribution with Immediate Vesting


• 31 Days of PTO/Federal Holidays


• Student Loan Repayment Assistance


• Unlimited Certification Training


• Remote Work/Flexible Scheduling Opportunities, when permitted by the program


• Multiple Incentive Bonuses


• Team Bonding Events


• Coffee Membership


• Gym Membership