IT Specialist (NETWORK)

Duties

• Serves as a project manager and technical expert for implementation of new IT infrastructure and telecommunication services.
• Reviews and assigns work orders from customers to determine requirements to ensure most cost-effective service is provided.
• Plans, coordinates, and executes all phases of telecommunications management including the acquisition, implementation, and integration of IT infrastructure resources and service
• Proficient in written and oral communications sufficient to prepare reports and present recommendations.
• Coordinates with the contractor and with government installation activities for maintenance, requisition, and receipt of supplies, repair parts, and equipment.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• TDY Travel occasionally required.
• Subject to callback requirement to report to duty within 2 hours of notification due to mission requirements
• Employee must possess a valid motor vehicle driver's license.
• Overtime and on-call duty may be required on short notice to include nights, holidays, and weekends in support of related mission requirements.
• Requires Contracting Officer Representative (COR) Certification.
• This position requires that the incumbent is able to obtain and maintain Secret clearance.
• Requires a Financial Disclosures OGE 450
• The employee must obtain and maintain the following requirements in accordance with DoDM 8140.03 and supplemental Army guidance.

Qualifications

THIS IS A DIRECT HIRE SOLICITATION - These positions are being advertised through the Direct Hire Authority (DHA) for Domestic Defense Industrial Base (DIB) Facilities. Under this authority, competitive rating/ranking and veterans' preference procedures do not apply.

Who May Apply: US Citizens

In order to qualify, you must meet the education and or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized and Other Experience: One year of specialized experience equivalent to the GS-09 grade level in the Federal service which includes: 1. Managing Inside Plant (ISP) & Outside Plant (OSP) IT infrastructure; 2. Managing IT projects including preparing and coordinating purchase requests; 3. Telecommunications Voice over Internet Protocol (VoIP), 4. Performing Contracting Officer Representative Duties, 5. Providing clear and effective communication skills with customers and management. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09)

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

OR

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period may be required during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• This is a Digital Technology - Information Technology Management Career Field position.
• Salary includes applicable locality pay or Local Market Supplement.
• Payment of Permanent Change of Station (PCS) costs is NOT authorized, based on a determination that a PCS move is not in the Government interest.
• A Relocation or Recruitment incentive may be authorized.