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Help Desk Support

Insight Global, Inc.

Posted today

Job Requirements

Tyndall Air Force Base, FL
Secret Polygraph not specified
Early Career (2+ yrs experience)
$50,000 - $60,000

Job Description

Journeyman Computer User Support Specialist

Location: Tyndall AFB, FL
Clearance Required: Active Secret Clearance (Required Before Start)
Certification Required: Active CompTIA Security+ CE or Higher (Required Before Start)
Schedule: 100% Onsite
Employment Type: 6-Month Contract-to-Hire
Compensation: $22/hr-$28/hr

Insight Global is seeking a Journeyman Computer User Support Specialist to support a long-term Department of Defense program at Tyndall Air Force Base. This position is ideal for an experienced Help Desk or Desktop Support professional who enjoys hands-on technical troubleshooting, supporting end users, and working in a secure enterprise environment.

This is a 6-month contract-to-hire opportunity with long-term growth potential. Candidates must possess an active Secret clearance and an active Security+ certification prior to starting.

What We're Looking For:
-Active Secret Clearance (required before start)
-Active CompTIA Security+ CE or higher certification (required before start)
-3-5 years of IT Help Desk, Desktop Support, or Technical Support experience
-Experience supporting Windows 10/11 and Microsoft 365 environments
-Active Directory account administration experience
-Strong troubleshooting skills across hardware, software, printers, and network connectivity issues
-Experience with ServiceNow, Remedy, or similar ticketing systems
-Excellent customer service and communication skills

Why This Opportunity?
-Long-term contract-to-hire opportunity
-Supporting a critical DoD mission
-Stable work environment at Tyndall AFB
-Exposure to enterprise-level IT systems and technologies
-Opportunity for long-term career growth after conversion
group id: 10112344

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About Us
We aren’t just a staffing company. We’re a company that cares for others. It might sound lofty, but it’s the idea that gets us up every day, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back.
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Insight Global, Inc. Jobs


Job Category
IT - Support
Clearance Level
Secret