Field Support Representative (SkillBridge)

The Opportunity

This unpaid SkillBridge training opportunity provides transitioning service members with hands-on experience supporting mission-critical tactical communications systems in Special Operations environments. Participants will develop practical skills in TACLAN hardware and software support, systems administration, tactical networking, troubleshooting, user training, and mission support while working alongside experienced engineers. The program is 12 weeks in duration and emphasizes real-world application of systems engineering principles, operational support, and customer engagement to prepare participants for careers in defense information technology and tactical systems integration. This is an onsite position located at or near Ft. Bragg in Fayetteville, NC.

Key Responsibilities (Principal Duties and Accountabilities *Essential Functions)

• Duties include system operations, maintenance, training, warranty facilitation, and tactical systems engineering expertise for USSOCOM TACLAN systems.
• Manage all aspects of tactical mission support, apply systems engineering principles, and ensure hardware and software meet operational requirements.
• Manage user interfaces, administering servers, implementing access controls, supporting imaging and configuration, and ensuring interoperability between systems and programs.
• Coordinate with tiered support teams, maintain spare parts, and are required to align their work hours with the needs of the supported sites.
• Provide comprehensive training to SOF units, including formal and informal instruction, development of training materials, and travel to satellite locations for training delivery.
• Support enhancements and upgrades, monitoring operational tests, evaluating results, implementing software applications, and ensuring system compatibility and functionality.