Fraud Prevention Unit (FPU) Supervisor

The FPU Supervisor supervises, directs, trains, and assists staff in performing applicable support functions as it relates to their production area assigned at the KCC. The Supervisor supervises employees and day to day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed.

Responsibilities

• Supervises, directs, trains and assists a team of research analysts in research and analysis on visa cases.
• Supervises employees and the day-to-day operations, ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed.
• Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals).
• Assists Site Manager, Assistant Operations Manager, and Unit Manager to ensure timely delivery of all deliverables as they relate to their functional area.
• Assist DOS personnel with requests and information exchanges with Consulates/Embassies, USCIS, and other U.S. government agencies.
• Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate.
• Manages the progressive discipline process within area pf responsibility and makes recommendations for promotions and terminations.
• Initiates performance reviews for employees within area of responsibility.
• Interviews and assesses applicants and makes recommendations for employee selection.
• Trains new employees and conducts refresher training for current employees.
• Ensures that the SOPs for his/her area of responsibility are used, understood and kept up to date.

Qualifications

• Ability to successfully complete a corporate background investigation, including credit and criminal checks.
• Must be a U.S. citizen able to obtain and maintain a government Secret security clearance.
• 1-2 years of supervisory experience (in a production environment preferred).
• 4 years of experience in a field that provides the individual with the knowledge, skills and abilities to gather and analyze information and/or data from a variety of sources.
• At least 2 years of experience in the KCC Fraud Prevention Unit.
• High School diploma or equivalent (Associates degree or higher preferred)
• Must possess the research memo certification from DOS.
• Strong command of the English language both verbally and written.
• Strong administrative and organizational skills.
• Basic Computer Skills.
• Excellent interpersonal and communication skills.
• Demonstrate a professional work ethic.
• Ability to work independently and as a member of the team.
• Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience.

Physical Demands & Work Environment:

• While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lifting; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools, or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
• Mainly office but may also include all other work environments as required.

Job ID

2026-24420
Work Type

On-Site
Company Description



Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.