Help Desk Support Technician/ Event Coordinator (Secret Clearanc

About the company

Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients.

Position Title: Help Desk Support Technician/ Event Coordinator (Secret Clearance)

Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator who will be responsible for supporting USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM.

Responsibilities:

• Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
• Diagnose, identify, isolate and analyze problems utilizing historical database records.
• May route calls to product line specialists.
• Maintain and update records and tracking databases.
• Alert management to recurring problems and patterns of problems.
• Occasional work outside of standard work hours may be required.

Qualifications:

• High School diploma or equivalent and 2 years additional education and/or related experience.
• DoD 8570 IAT-II certification (CompTIA Sec+ or higher).

Clearance:

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an Active United States Department of Defense Secret clearance is required.

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