TS/SCI Business Office Manager

Business Office Manager – Pre-Employment Team (Key Position)



The Business Office Manager for the Pre-Employment Team supports the operational, administrative, and compliance functions associated with pre-employment processing for candidates supporting the National Geospatial-Intelligence Agency (NGA). This position serves as a central coordination point between recruiters, security personnel, hiring managers, government stakeholders, and candidates to ensure timely onboarding and adherence to contractual and federal requirements.



Location: Springfield, VA

Clearance Required: TS/SCI



Key Responsibilities

• Manage and oversee daily operations of the NGA Pre-Employment Team business office functions.


• Coordinate pre-employment activities including onboarding documentation, background investigations, security processing, drug screenings, and employment verification requirements.


• Monitor and track candidate processing timelines to ensure compliance with NGA and company standards.


• Serve as the primary liaison between candidates, recruiters, HR, security teams, and government representatives regarding onboarding status and documentation requirements.


• Maintain accurate personnel records, databases, reports, and tracking systems while ensuring confidentiality and data integrity.


• Prepare status reports, metrics, and administrative documentation for leadership review.


• Identify process improvement opportunities to enhance efficiency, accuracy, and customer service within the pre-employment lifecycle.


• Ensure compliance with federal regulations, contractual obligations, company policies, and security requirements.


• Support audits, inspections, and internal reviews related to onboarding and personnel processing activities.


• Assist leadership with workforce planning, staffing coordination, scheduling, and operational support activities.

Required Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Management, or related field; equivalent experience may be considered.


• 5+ years of experience in administrative operations, personnel processing, business office management, or related support functions.


• Experience supporting government contracting environments, preferably within DoD or Intelligence Community programs.


• Strong organizational, analytical, and problem-solving skills.


• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.


• Excellent written and verbal communication skills.


• Proficiency with Microsoft Office Suite and personnel tracking systems.


• Ability to handle sensitive and confidential information with discretion.


• Active security clearance or ability to obtain and maintain required clearance, as applicable.

Preferred Qualifications

• Prior experience supporting NGA, DoD, or Intelligence Community onboarding programs.


• Familiarity with security clearance processing and federal hiring procedures.


• Experience with compliance reporting and process optimization initiatives.

Core Competencies

• Operational Excellence


• Attention to Detail


• Customer Service Orientation


• Team Collaboration


• Communication Skills


• Time Management


• Process Improvement


• Compliance & Confidentiality

The Business Office Manager position may require extended periods of standing, walking, and movement throughout a large government or corporate campus environment while escorting candidates, employees, and visitors between processing locations. The role may also require the ability to navigate multiple buildings, stairways, and secure facilities; transport light office materials or onboarding documents; and maintain a consistent on-site presence in support of operational and customer service needs.