Job Requirements
Washington, DC
Public Trust Polygraph Unspecified
Career Level not specified
$85,000 - $95,000
Job Description
Job Title/LCAT: Mobile Device Engineer
Location: Hybrid/Washington, DC.
There is an expectation that this role would be in the office initially, with the possibility of transitioning to a hybrid status of office/remote depending on the situation.
Clearance: No clearance required, must be a U.S. Citizen, cannot be a duel citizen. Candidate must be able to process for a "Public Trust T2" SEC clearance and pass a background check and drug screen.
Education/Experience: 3 Years of Experience
Budget: 85,000 - 95,000
Job Description:
The Mobile Device Engineer provides end-to-end deployment support of mobile devices to SEC end-users. This role configures, deploys, and troubleshoots mobile devices in an enterprise environment, manages device inventory, and ensures all mobile devices conform to SEC security and compliance policies.
Primary Responsibilities:
Mobile Device Deployment and Configuration
• Provide end-to-end deployment support of mobile devices (smartphones and tablets) to SEC end-users.
• Perform initial configuration of all mobile devices to conform with current SEC mobile device policy and security requirements.
• Configure and manage devices through Microsoft Intune, including device enrollment, policy application, and compliance monitoring.
• Support device lifecycle activities including provisioning, refresh, and secure decommissioning.
Inventory and Asset Management
• Perform inventory control of mobile devices, maintaining inventory levels as specified by asset management standards.
• Track device assignments, warranty status, and lifecycle stage in enterprise asset management systems.
• Coordinate with carriers and vendors for device procurement, SIM card support, and service activation.
• Maintain accurate records of all mobile device assets in ServiceNow CMDB.
Troubleshooting and User Support
• Perform troubleshooting and incident resolution for all issues related to mobile devices (iOS, Android, Windows mobile).
• Support wireless device connectivity, email configuration, application deployment, and security policy enforcement.
• Resolve password resets, remote wipes, device locks, and re-enrollment issues through Intune and Apple Business Manager.
• Provide end-user training on mobile device setup, security practices, and self-service capabilities.
Security and Compliance
• Ensure mobile devices comply with SEC security policies including encryption, MDM enrollment, and conditional access.
• Support vulnerability remediation and patching for mobile platforms as directed by security teams.
• Document mobile device procedures, configurations, and support processes for audit readiness.
• Coordinate with security teams on lost/stolen device response procedures.
Location: Hybrid/Washington, DC.
There is an expectation that this role would be in the office initially, with the possibility of transitioning to a hybrid status of office/remote depending on the situation.
Clearance: No clearance required, must be a U.S. Citizen, cannot be a duel citizen. Candidate must be able to process for a "Public Trust T2" SEC clearance and pass a background check and drug screen.
Education/Experience: 3 Years of Experience
Budget: 85,000 - 95,000
Job Description:
The Mobile Device Engineer provides end-to-end deployment support of mobile devices to SEC end-users. This role configures, deploys, and troubleshoots mobile devices in an enterprise environment, manages device inventory, and ensures all mobile devices conform to SEC security and compliance policies.
Primary Responsibilities:
Mobile Device Deployment and Configuration
• Provide end-to-end deployment support of mobile devices (smartphones and tablets) to SEC end-users.
• Perform initial configuration of all mobile devices to conform with current SEC mobile device policy and security requirements.
• Configure and manage devices through Microsoft Intune, including device enrollment, policy application, and compliance monitoring.
• Support device lifecycle activities including provisioning, refresh, and secure decommissioning.
Inventory and Asset Management
• Perform inventory control of mobile devices, maintaining inventory levels as specified by asset management standards.
• Track device assignments, warranty status, and lifecycle stage in enterprise asset management systems.
• Coordinate with carriers and vendors for device procurement, SIM card support, and service activation.
• Maintain accurate records of all mobile device assets in ServiceNow CMDB.
Troubleshooting and User Support
• Perform troubleshooting and incident resolution for all issues related to mobile devices (iOS, Android, Windows mobile).
• Support wireless device connectivity, email configuration, application deployment, and security policy enforcement.
• Resolve password resets, remote wipes, device locks, and re-enrollment issues through Intune and Apple Business Manager.
• Provide end-user training on mobile device setup, security practices, and self-service capabilities.
Security and Compliance
• Ensure mobile devices comply with SEC security policies including encryption, MDM enrollment, and conditional access.
• Support vulnerability remediation and patching for mobile platforms as directed by security teams.
• Document mobile device procedures, configurations, and support processes for audit readiness.
• Coordinate with security teams on lost/stolen device response procedures.
group id: 10290999
