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Jira Administrator

Insight Global, Inc.

Posted today

Job Requirements

Frederick, MD
Clearance Unspecified Polygraph not specified
Mid Level Career (5+ yrs experience)
$90,000 - $105,000

Job Description

Mid-Level Jira Cloud Workspace Administrator — Job Description
Job Title
Mid-Level Jira Cloud Workspace Administrator
Job Summary
We are seeking a Mid-Level Jira Cloud Workspace Administrator to support and maintain Jira projects and team workspaces within our Atlassian Cloud environment. This role focuses on workspace and project-level administration rather than full enterprise system administration.
The ideal candidate will have experience supporting Agile teams, configuring Jira projects, managing boards and workflows, and assisting users with reporting, automation, and issue management.
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Key Responsibilities
• Administer and maintain Jira workspaces, projects, boards, and configurations.
• Configure workflows, issue types, screens, custom fields, and notifications at the project level.
• Support Scrum and Kanban teams using Jira Cloud.
• Create and manage dashboards, filters, reports, and automation rules.
• Assist users with permissions, project roles, and access requests within assigned workspaces.
• Partner with project managers, product owners, and engineering teams to optimize Jira usage.
• Provide end-user training and troubleshooting support.
• Maintain documentation for workspace configurations and processes.
• Support integrations and coordination with tools such as Confluence and Slack.
• Identify opportunities for process improvement and workflow standardization.
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Required Qualifications
• 2–5 years of experience working with Jira Cloud in a project or workspace administration role.
• Experience configuring Jira boards, workflows, dashboards, and automations.
• Understanding of Agile methodologies including Scrum and Kanban.
• Strong communication and troubleshooting skills.
• Ability to support multiple teams and priorities simultaneously.
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Preferred Qualifications
• Experience with:
o Jira Automation
o Agile reporting
o User access management
o Basic API or integration knowledge
• Familiarity with:
o Confluence
o Microsoft Teams
o Slack
• Atlassian certifications are a plus.
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Technical Skills
• Jira Project Administration
• Agile Board Configuration
• Workflow Management
• Dashboard & Report Creation
• Jira Automation
• User & Role Management
• Documentation & User Support
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group id: 10112344
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About Us
We aren’t just a staffing company. We’re a company that cares for others. It might sound lofty, but it’s the idea that gets us up every day, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back.
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Job Category
IT - Software
Clearance Level
Unspecified