Human Resource Specialist

Na Aliʻi is seeking a Human Resources (HR) Specialist to support the Human Resources Manager (HRM) team in administering employee relations, documentation, compliance, training, and HR operational processes. This position plays a critical role in ensuring employee relations matters are appropriately documented, HR processes are consistently followed, and records are maintained in accordance with company policies and legal requirements.

The HR Specialist serves as a key administrative and operational partner to the HRM team by coordinating employee relations activities, documenting meetings and interviews, maintaining case files, supporting workplace investigations, and assisting with training initiatives. The ideal candidate is highly organized, detail-oriented, professional, and able to manage sensitive and confidential information with discretion.

This is a growth-oriented HR Specialist role with a strong employee relations foundation, plus exposure to benefits administration, HR systems, offboarding, and full employee lifecycle administration.

Responsibilities

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time.
Employee Relations & Documentation

• Support HR Managers with employee relations matters, performance discussions, workplace concerns, and conflict resolution efforts.
• Attend employee meetings, interviews, and investigations to document discussions and maintain accurate, objective records.
• Prepare detailed notes, summaries, correspondence, and supporting documentation.
• Maintain employee relations case files and ensure records are properly organized, retained, and secured.
• Track action items and follow-up activities to ensure timely completion and compliance with established processes.
• Monitor HR processes to ensure consistency, compliance, and adherence to company policies and documentation standards.

Investigation Support

• Assist HR Managers with workplace investigations involving policy violations, misconduct, harassment, discrimination, retaliation, and other employee concerns.
• Coordinate interviews, gather documentation, organize evidence, and maintain investigation files.
• Participate in interviews as a note-taker and documentation specialist.
• Assist with preparing investigation summaries, reports, and supporting documentation.
• Ensure investigation documentation is complete, accurate, confidential, and maintained in accordance with company requirements.

HR Operations, Benefits Support & Employee Lifecyle Administration

• Assist with the development, coordination, and delivery of training programs, job aids, and HR resources.
• Assist with audits, process improvement initiatives, and special projects.
• Perform other duties as assigned.

Qualifications

To succeed in this role, we're looking for the following attributes:

Technical Knowledge

• Working knowledge of HR principles, employee relations practices, and employment law.
• Understanding of workplace investigation processes, documentation standards, and confidentiality requirements.
• Familiarity with HRIS systems, electronic records management, and reporting tools.
• Ability to manage sensitive situations with professionalism, discretion, and sound judgment.
• Experience using AI-enabled tools and technology to improve efficiency, documentation, and process management.

Analytical Skills

• Ability to organize, review, and synthesize information from multiple sources.
• Strong attention to detail and documentation accuracy.
• Ability to identify trends, process gaps, and areas for improvement.
• Strong problem-solving, critical thinking, and organizational skills.

Communication Skills

• Excellent written communication and documentation skills.
• Ability to take detailed, accurate, and objective notes during employee meetings, interviews, and investigations.
• Ability to communicate professionally and effectively with employees, managers, and leadership.
• Ability to prepare clear summaries, reports, and correspondence.

Interpersonal Effectiveness

• High degree of discretion, professionalism, and confidentiality.
• Ability to maintain neutrality and objectivity when handling sensitive matters.
• Strong customer service and relationship-building skills.
• Ability to manage competing priorities in a fast-paced environment.
• Proficient with Microsoft Office Suite, ADP, Mitra Tech, Cornerstone or related software.

Education and Experience: The desired and required education and experience are outlined below:

• Bachelor's degree in human resource management, business administration or related field or equivalent combination of education, training, and experience
• Three plus years of progressive HR experience, including direct employee relations, workplace investigation experience, HR compliance, benefits administration, or related HR functions preferred.
• Demonstrated experience conducting workplace investigations and preparing formal written findings.
• Knowledge of federal and state employment laws is preferred.
• PHR, SHRM-SCP or other relevant HR certifications preferred but not required.

Clearance: An active Secret security clearance is preferred but not required. Must be a U.S. citizen.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.