Solutions Engineer

Company Description

We were early to the fight against Ubiquitous Technical Surveillance and we've been pushing the edge ever since.

Our mission is to help government and enterprise organizations understand and manage commercial data risks, shape their digital signatures, and operate with confidence in an increasingly complex information landscape. We build and integrate advanced, tech-forward solutions to problems our customers often don't know they have - until it matters most.

We move fast, think critically, and deliver where it counts.

What's in it for you?

We work hard and do fun things.

You'll work on high-impact, technically challenging problems alongside a team that values teamwork over competition. Veilant offers a solid work-life balance and flexible remote work options. At Veilant, you'll work with the most talented software developers, systems engineers, and subject matter experts, building tools and systems that make a real difference.

Job Description

As a Solutions Engineer at Veilant, you will serve as the technical backbone of our business development efforts, helping bridge customer needs, technical solutions, and sales strategy. You will partner closely with our business development, delivery, engineering, and product teams to understand customer requirements, design tailored solutions, and deliver compelling demonstrations that help drive mission impact and win new business.

This role is ideal for someone who enjoys technology, customer engagement, collaboration, and problem solving. The right person will be comfortable translating complex technical concepts into clear, mission focused solutions while helping customers understand the value of Veilant's capabilities.

What Success Looks Like in the First 6 Months

• Gain a deep understanding of Veilant's products, solutions, and capabilities, and be able to confidently demonstrate and speak in depth about each offering.
• Take ownership of the demo environment, ensuring it remains current, client ready, and aligned with the needs of the business development team.
• Consistently support business development efforts by leading technical demos, answering customer questions, and serving as a trusted technical voice in customer meetings.
• Establish a regular feedback pipeline with CIO, product owners, engineering, and delivery teams by sharing customer insights, bug reports, feature requests, and recommendations that help improve Veilant's solutions.
• Build strong working relationships across business development, product, delivery, and technical teams to ensure customer needs are clearly understood and translated into actionable solutions.

What You Will Do

Customer Engagement and Technical Consultation

Engage directly with customers and partners to understand their challenges, operational needs, and mission requirements. Conduct discovery conversations and needs assessments to recommend tailored technical solutions.

Solution Design and Proposal Support

Develop solution architectures, system configurations, technical approaches, and proposal content in support of RFPs, white papers, presentations, and other business development efforts.

Technical Demonstrations and Solution Evangelism

Deliver compelling product and solution demonstrations tailored to customer needs. Clearly explain technical capabilities, address questions, and handle objections in real time.

Pre Sales Support

Partner with business development teams to ensure technical accuracy and clarity across proposals, customer briefings, presentations, and solution narratives.

Product Feedback and Continuous Improvement

Serve as a bridge between customers and internal product teams by sharing actionable feedback, identifying gaps, reporting bugs, and recommending enhancements that improve Veilant's offerings.

Cross Functional Collaboration

Work closely with CIO, engineering, product, delivery, and business development teams to align customer requirements with current and future product capabilities.

Qualifications

Must Haves

• Active Secret clearance, with Top Secret preferred.
• Strong interpersonal and presentation skills, with the ability to demo solutions to large audiences, field technical questions, and clearly communicate value.
• Ability to pivot in real time by reading the room, adapting demonstrations, and tailoring answers to meet customer needs.
• Collaborative team player who can thrive in a matrixed environment and work effectively across multiple departments.
• Background in systems engineering, software engineering, or a related technical discipline.
• Networking experience and familiarity with Universe are strong pluses.
• Self starter mentality with the ability to proactively learn products, identify issues, recommend improvements, and champion new features.
• Strong ability to translate technical capabilities into customer focused solutions that support mission outcomes.

Additional Information

Travel & Location Requirements

• Up to 50% travel to support client demos, conferences, and BD events
• Local to DMV region & willing to be in-office as needed

Here are some Perks!

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office
• Constantly work with computers and other information technology equipment

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Veilant through its online applicant system, please contact Veilant's Talent Management Department at (703) 544-2424 or contact us through e-mail at contact_us@ veilant.com