JIRA Administrator - Mid

Join the Nalley Consulting team at Southcom HQ.

Position: JIRA Administrator
LCAT: Mid
Location: SOUTHCOM HQ, Doral, FL / Off-site
Office: U.S. SOUTHERN COMMAND J2

Required clearance: No

Required education: Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in JIRA administration.

Description:

• Deploy and configure JIRA as the centralized ticketing system for tracking task assignments, deliverables, and performance metrics.
• Integrate JIRA with other collaboration tools, ensuring seamless data sharing and automated status updates.
• Submit the JIRA System Implementation & Integration Report, detailing system setup, integrations, and usage efficiency.

Required Experience:

• Possess the knowledge and capability to configure, manage, and optimize JIRA as the primary ticketing system for Work Order tracking and workflow automation.
• Personnel must be proficient in JIRA administration, workflow development, permission management, and integrations with DevOps tools.
• Strong problem-solving and analytical skills are required to support issue resolution and system performance enhancements.
• Personnel must have demonstrated experience in configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.

Desired Qualifications:

• Desirable but not required certifications Atlassian Certified JIRA Administrator or ITIL Foundation Certification.

ABOUT NALLEY CONSULTING

Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states.

Nalley Consulting fringe benefits include:

• Excellent medical, dental, and vision benefits
• PTO
• 11 paid federal holidays
• Tuition assistance
• Paid military-reserve leave
• Paid parental leave for birth or adoption
• 401k matching up to 5 percent of the base salary
• Flex time
• Company-paid short-term disability, long-term disability, and life insurance.