Information Technology Specialist (Systems Administration)

Duties

• Performs system administration including installations, upgrades, and maintenance of server, storage, and network solutions across NIPRnet and SIPRnet environments to support transportation information infrastructure.
• Designs complex software, hardware, and system architectures for systems, ensuring all components meet performance, reliability, and maintainability requirements for mission-critical operations.
• Analyzes complex processes and unusual technical problems, providing expert consultation on system interrelationships and implementing state-of-the-art techniques to ensure integrity and security of organizational systems.
• Ensures Information Assurance (IA) and cybersecurity compliance by performing risk analyses and implementing safeguards and countermeasures required by DoD policy to maintain system oversight and mission success.
• Serves as a principal technical advisor to senior managers, providing expert recommendations on broad program operations, policy impacts, and revolutionary changes in research and development life-cycle support.
• Develops and maintains comprehensive system documentation, including requirements specifications and technical orders, while ensuring strict software and documentation configuration control in accordance with established procedures.
• Supports acquisition activities by developing Performance Work Statements (PWS), creating Independent Government Cost Estimates (IGCE), and serving as a government representative for the oversight of contract activities.
• Conducts research on emerging technologies to predict future automation needs and evaluates the feasibility of new systems to ensure alignment with long-term organizational goals and evolving mission parameters.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• Per DoDM 8140.03 and Army guidance, Cyber roles (except Data/AI/Software Eng) require: Foundational quals within 9 mos, Resident quals within 12 mos, and 20 hours of Continuous Professional Development (CPD) per assigned work role.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 11.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Basic Requirement for Information Technology Specialist (Systems Administration):

Specialized Experience and Other Experience: One year of specialized experience equivalent to the GS-12 grade level in the Federal service which includes (1) Systems Administration at the enterprise-level, including unclassified and classified networks, systems and software installation, maintenance, problem analysis and resolution, and database management, (2) Designing and modifying hardware and software architectures for complex systems, such as Modeling and Simulation or Geographic Information Systems, and (3) Conducting IT risk analyses to ensure cybersecurity and Information Assurance (IA) compliance.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• This is a(n) Information Technology Career Field position.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit for more information.
• Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
• Incentives may be authorized.