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Knowledge Management Officer

Department of the Army

Posted 2 days ago

Job Requirements

Baltimore, MD
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Duties

  • Supports Knowledge Management environment; build knowledge teams and develop a migration plan for content to support and promote Knowledge Management.
  • Plans, develops, and implements Knowledge Management policies, processes, procedures, and program guidance.
  • Educates leadership and employees about Knowledge Management and its benefits.
  • Communicates Knowledge Management to the organization and represent organization's leadership at external Knowledge Management meetings.
  • Participates in staff calls, conferences, council meetings, and provide recommendations/options for Knowledge Management.
  • Oversees and provides guidance using Knowledge Management from planning, development, implementation of practice techniques, and technologies in support of the operations.
  • Assess business processes and strategic goals.
  • Participates in required meetings as well as conferences, work groups, and operational planning teams.
  • Develops Knowledge Management training plans and materials for teaching organization users how to access and use the SharePoint.
  • Serves as the SharePoint Content Manager/Editor to implement pilot projects using Knowledge Management tools and techniques.
  • Collaborates with managers across the district and the region to ensure that content of the knowledge databases throughout the district are current, relevant, iterative, and non-duplicative and follows approval processes.
  • Coordinates with various District Subject Matter Experts (SME's) to develop and maintain a wide variety of District Standard Operating Procedures (SOPs).


Requirements

Conditions of employment
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must possess or be able to obtain Certified Knowledge Manager certification from the Knowledge Management Institute (KMI) within 1 year of employment.
  • This position requires the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
  • This position requires travel up to approximately 10% of the time.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See for an extensive list of document requirements for all employment authorities.
  • Current Civilian Employees of the Command
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized Experience: One year of specialized experience which includes 1) Developing Knowledge Management processes to improve efficiency and informational organization; 2) Coordinating and/or independently developing and maintaining a wide variety of guidance and procedures; 3) Establishing methodologies to incorporate Knowledge Management; 4) Leveraging current information technologies to provide access to knowledge products through the use and enhancement of web/portal (SharePoint) tools across networks; and 5) Providing technological solutions to knowledge management requirements and provide Knowledge Management and portal training.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • This position requires a 1-year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
  • This is aa Human Capital and Resources Management (HC/RM) Career Field position.
  • Salary includes applicable locality pay or Local Market Supplement.
  • When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit for more information.
  • Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
The following hiring incentives below may be authorized if it is in the best interest of the government, depending on funding availability and at management discretion:
  • Advanced In-Hire (offered to new Federal service employee only).
  • Advance Leave Accrual (offered to new Federal service employees only).
  • Recruitment Incentive (offered to new Federal service employees only).
  • Relocation
  • Student Loan Repayment.

Reasonable Accommodation (RA) Requests : If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
group id: DOA

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Clearance Level
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