Job Requirements
Chantilly, VA
Top Secret/SCI Full Scope Polygraph
Senior Level Career (10+ yrs experience)
Salary not specified
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Job Description
Responsibilities:
Design, develop, and configure solutions within the ServiceNow platform to support business and IT service management needs
Build and customize applications, workflows, forms, and dashboards using ServiceNow best practices
Develop integrations between ServiceNow and external systems using APIs, web services, and middleware tools
Maintain and enhance existing ServiceNow modules including ITSM, ITOM, HRSD, or other enterprise workflows
Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions
Troubleshoot, debug, and resolve platform issues and performance challenges
Support platform upgrades, patches, and continuous improvement initiatives
Ensure platform security, data integrity, and adherence to governance standards
Participate in Agile development processes and contribute to sprint planning, reviews, and deployments
Qualifications:
3–7+ years of experience in ServiceNow development or platform engineering
Strong understanding of ServiceNow architecture, data model, and platform capabilities
Experience with JavaScript, Glide scripting, and ServiceNow APIs
Experience building integrations using REST/SOAP APIs
Familiarity with ITSM processes and enterprise workflow automation
Experience working in Agile/Scrum environments
Strong problem-solving skills and ability to work collaboratively across teams
ServiceNow certifications (e.g., CSA, CAD) preferred but not required
Design, develop, and configure solutions within the ServiceNow platform to support business and IT service management needs
Build and customize applications, workflows, forms, and dashboards using ServiceNow best practices
Develop integrations between ServiceNow and external systems using APIs, web services, and middleware tools
Maintain and enhance existing ServiceNow modules including ITSM, ITOM, HRSD, or other enterprise workflows
Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions
Troubleshoot, debug, and resolve platform issues and performance challenges
Support platform upgrades, patches, and continuous improvement initiatives
Ensure platform security, data integrity, and adherence to governance standards
Participate in Agile development processes and contribute to sprint planning, reviews, and deployments
Qualifications:
3–7+ years of experience in ServiceNow development or platform engineering
Strong understanding of ServiceNow architecture, data model, and platform capabilities
Experience with JavaScript, Glide scripting, and ServiceNow APIs
Experience building integrations using REST/SOAP APIs
Familiarity with ITSM processes and enterprise workflow automation
Experience working in Agile/Scrum environments
Strong problem-solving skills and ability to work collaboratively across teams
ServiceNow certifications (e.g., CSA, CAD) preferred but not required
group id: 91126079