TS/SCI Business Office Manager

Business Office Manager - Pre-Employment Team (Key Position)

The Business Office Manager for the Pre-Employment Team supports the operational, administrative, and compliance functions associated with pre-employment processing for candidates supporting the National Geospatial-Intelligence Agency (NGA). This position serves as a central coordination point between recruiters, security personnel, hiring managers, government stakeholders, and candidates to ensure timely onboarding and adherence to contractual and federal requirements.

Location: Springfield, VA
Clearance Required: TS/SCI

Key Responsibilities

• Manage and oversee daily operations of the NGA Pre-Employment Team business office functions.
• Coordinate pre-employment activities including onboarding documentation, background investigations, security processing, drug screenings, and employment verification requirements.
• Monitor and track candidate processing timelines to ensure compliance with NGA and company standards.
• Serve as the primary liaison between candidates, recruiters, HR, security teams, and government representatives regarding onboarding status and documentation requirements.
• Maintain accurate personnel records, databases, reports, and tracking systems while ensuring confidentiality and data integrity.
• Prepare status reports, metrics, and administrative documentation for leadership review.
• Identify process improvement opportunities to enhance efficiency, accuracy, and customer service within the pre-employment lifecycle.
• Ensure compliance with federal regulations, contractual obligations, company policies, and security requirements.
• Support audits, inspections, and internal reviews related to onboarding and personnel processing activities.
• Assist leadership with workforce planning, staffing coordination, scheduling, and operational support activities.

Required Qualifications

• Bachelor's degree in Business Administration, Human Resources, Management, or related field; equivalent experience may be considered.
• 5+ years of experience in administrative operations, personnel processing, business office management, or related support functions.
• Experience supporting government contracting environments, preferably within DoD or Intelligence Community programs.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and personnel tracking systems.
• Ability to handle sensitive and confidential information with discretion.
• Active security clearance or ability to obtain and maintain required clearance, as applicable.

Preferred Qualifications

• Prior experience supporting NGA, DoD, or Intelligence Community onboarding programs.
• Familiarity with security clearance processing and federal hiring procedures.
• Experience with compliance reporting and process optimization initiatives.

Core Competencies

• Operational Excellence
• Attention to Detail
• Customer Service Orientation
• Team Collaboration
• Communication Skills
• Time Management
• Process Improvement
• Compliance & Confidentiality

The Business Office Manager position may require extended periods of standing, walking, and movement throughout a large government or corporate campus environment while escorting candidates, employees, and visitors between processing locations. The role may also require the ability to navigate multiple buildings, stairways, and secure facilities; transport light office materials or onboarding documents; and maintain a consistent on-site presence in support of operational and customer service needs.