ServiceNow Admin/Dev - SA2

Job Description

**An active TS/SCI clearance with a Full Scope polygraph is required to be considered for this opportunity. Applicants who do not meet the minimum qualifications will not be considered or contacted. Please see Minimum Qualifications section for more information.**

Join a team designing architecture and developing solutions that support organizational needs. We are seeking an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment. The ideal candidate will have strong hands-on technical experience; AWS experience is a plus. We value a collaborative team environment and a commitment to continuous learning and professional growth.

Job Responsibilities

- Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.

- Create custom workflows.

- Build service requests to meet business and technical requirements.

- Develop views and reports as needed.

- Implement integrations and process automation using ServiceNow Orchestration.

- Perform system, integration, and Section 508 compliance testing.

- Monitor application health, usage, and compliance.

- Assess current ServiceNow usage and recommend enhancements to improve efficiency.

- Develop scripts to automate routine tasks.

- Train and mentor junior team members.

Required Skills

• - Ten (10) years experience as SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required.
• - Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• - Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
• - Linux/UNIX system troubleshooting experience.
• - Development experience with JavaScript or other high-level programming languages.
• - Familiarity with web-based user interfaces (HTML, XML, CSS).
• - Experience creating and maintaining technical documentation.
• - Demonstrated ability to mentor junior team members.
• - Excellent communication and interpersonal skills.

• Certifications: Minimum certification of IAT Level II. (CCNA - SECURITY; GICSP; GSEC; Security +; SSCP)

Desired Skills

• - Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.
• - Java development experience.
• - Experience reviewing processes and implementing efficiencies.
• - ServiceNow certifications are a plus (e.g., Administrator, Developer).

Additional Details

Company Overview:

Vetegrity is an employee-focused small business, founded in 2008. We are passionate about supporting the missions of the Intelligence Community and the Department of Defense. As a Service-Disabled, Veteran-Owned Small Business, we pride ourselves on our commitment to excellence and integrity in everything we do.

We offer competitive compensation and benefits to include:

- Medical/Dental/Vision

- 20 Days of Paid Time Off (PTO) + Federal Holidays

- 401k with Employer Match

- Profit Sharing

- Tuition Reimbursement

- Flex Spending Account

- Life Insurance, Long & Short-Term Disability

- Pet Adoption Reimbursement

- Annual Physical Fitness/Wellness Allowance

- Supplemental Insurance

- Employee Referral Program

- Performance Incentives

- On-The-Spot Rewards

Other company-sponsored perks include after-hours events, logo apparel, holiday parties, and more!

Vetegrity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.