Job Requirements
Fort Meade, MD
Top Secret/SCI Polygraph
Career Level not specified
$129,900 - $163,200
Job Description
SALARY REQUIREMENTS
Candidates are invited to submit their salary expectations along with their application. The compensation for this role will be competitive and is aligned with industry standards, taking into consideration factors such as experience, education, and geographic location. The base salary range for this position is $129,900 to $163,200 (USD), exclusive of any discretionary bonuses and benefits.
JOB DESCRIPTION
Minimum Required Qualifications:
Working Conditions:
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are normally set from Monday through Friday 8:00am to 5:00pm, however some extended or weekend hours may be required. Additional details on the precise hours will be informed to the candidate from the Program Manager/Hiring Manager.
Employees are required to notify management in advance of any plans to relocate out of state to ensure compliance with company policies and applicable employment regulations.
Physical Requirements:
May be required to lift and carry items weighting up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.
Background Screening/Check/Investigation:
Successful Completion of a Background Screening/Check/Investigation will be required as a condition of hire.
Benefits:
MissionEdge Technologies offers competitive compensation, a flexible benefits package, career development opportunities that reflect its commitment to creating a diverse and supportive workplace. Benefits include, not all inclusive - Medical, Vision & Dental Insurance, Paid Time-Off & Company Paid Holidays, Personal Development & Learning Opportunities. At MissionEdge Technologies, we believe that investing in our employees' health is essential for fostering a productive and engaged workforce. We are committed to providing the resources and support necessary for our employees to thrive both personally and professionally.
Other:
This employer participates in employment verification and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
MissionEdge Technologies is an Equal Opportunity/Affirmative Action Employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. We strive to create a diverse, inclusive and respectful work culture that values all.
Candidates are invited to submit their salary expectations along with their application. The compensation for this role will be competitive and is aligned with industry standards, taking into consideration factors such as experience, education, and geographic location. The base salary range for this position is $129,900 to $163,200 (USD), exclusive of any discretionary bonuses and benefits.
JOB DESCRIPTION
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Provide assistance to users in accessing and using IT systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization and perform system capacity analysis and planning.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Provide in-depth experience in trouble-shooting IT systems.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Minimum Required Qualifications:
- Due to the nature of this position and the information that employees will be required to access; U.S. Citizenship is required.
- Active TS/SCI w/ polygraph.
- Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- Strong Linux experience.
- Proficient in Linux shell commands and scripting.
- Knowledge of Cisco network configurations, commands and troubleshooting.
- Knowledge of Netapp filer configurations, commands and troubleshooting.
- Experience with Kubernetes and containerization.
Working Conditions:
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are normally set from Monday through Friday 8:00am to 5:00pm, however some extended or weekend hours may be required. Additional details on the precise hours will be informed to the candidate from the Program Manager/Hiring Manager.
Employees are required to notify management in advance of any plans to relocate out of state to ensure compliance with company policies and applicable employment regulations.
Physical Requirements:
May be required to lift and carry items weighting up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.
Background Screening/Check/Investigation:
Successful Completion of a Background Screening/Check/Investigation will be required as a condition of hire.
Benefits:
MissionEdge Technologies offers competitive compensation, a flexible benefits package, career development opportunities that reflect its commitment to creating a diverse and supportive workplace. Benefits include, not all inclusive - Medical, Vision & Dental Insurance, Paid Time-Off & Company Paid Holidays, Personal Development & Learning Opportunities. At MissionEdge Technologies, we believe that investing in our employees' health is essential for fostering a productive and engaged workforce. We are committed to providing the resources and support necessary for our employees to thrive both personally and professionally.
Other:
This employer participates in employment verification and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
MissionEdge Technologies is an Equal Opportunity/Affirmative Action Employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. We strive to create a diverse, inclusive and respectful work culture that values all.
group id: 91171583