Front Desk Receptionist

Front desk team is a first impressions team of service-oriented people with a dedicated focus on security and protocol. They maintain a strict adherence to appropriate guidelines for the office, visitors and guest. The front desk team provides administrative support to the front office staff by assisting with clerical functions such as tracking and delivering correspondence, receiving visitors, arranging conference calls, scheduling meetings, and handling office tasks as assigned. Also assists in preparing executive correspondence.

Responsibilities and Primary Duties:

· Acts as the first line of defense for ensuring only authorized personnel enter the TRMC suite

· Checks DISS for security clearance verification

· Arranges for new employees to receive required gov't equipment

· Makes mail runs within the Mark Center and to the Pentagon weekly (free shuttle)

· Answers phones/takes messages/transfers calls

· Assists in preparing executive correspondence

· Arranges for visitor parking

· Arranges for repair of cubicles, chairs etc. within the suite

· Verifies visit requests of personnel attending classified/unclassified meetings

· Occasionally escorts visitors to/from the MC Visitor's Center

· Escorts janitorial staff, inspectors, etc.

· Schedule, coordinate and manage meeting calendars using Outlook and Word

· Assist with daily ad hoc tasks in the office

· Dresses professionally

· Orders office supplies such as paper, pens, notepads, etc.

· Resolves conflicts

· Executing clerical tasks and uses computers

· Uses Microsoft Office suite

· Interacts professionally with visitors and assigned personnel across the spectrum of worker and leadership levels

· Works without direct supervision

· Updates contact info for employees on shared drive spreadsheets


Minimum Required Skills:


Active Secret Clearance

Must be felxible between the morning shift and closing shift. 

0 to 4 years' experience executing clerical task and using computers

Familiar with Microsoft Office Suite

Excellent verbal, written, and interpersonal communications skills

Excellent organizational skills

Professional presentation and demeanor and the ability to interact with significant visitors, guest and executives

Hard working, dependable, ability to work without direct supervision?

Desired Skills:

Bachelor's Degree or equivalent

DoD or National Capital Region work experience

Proficient with using the Defense Travel System (DTS)

Proficient with Correspondence and Task Management System

DoD or National Capital Region work experience