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Field Service Representative/Engineer

HII Mission Technologies

Posted today

Job Requirements

Syracuse, NY
Secret Polygraph Unspecified
Career Level not specified
$74,681 - $135,000

Job Description

Requisition Number: 28218

Required Travel: 26 - 50%

Employment Type: Full Time/Salaried/Exempt

Anticipated Salary Range: $74,681.00 - $135,000.00

Security Clearance: Ability to Obtain

Level of Experience: Mid

This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems.

HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.

Leadership Mindset at HII - Mission Technologies

Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture:

  • Know & Grow Your People - Commit to learning and supporting team success.
  • Build Relationships - Communicate openly, collaborate well, and build trust.
  • Take Ownership - Deliver on commitments and take pride in your work.
  • Customer First - Focus on the mission and those we serve.
  • Shape the Future - Bring ideas, curiosity, and continuous improvement.
  • Act with Urgency - Take initiative and follow through with purpose.

These capabilities guide how all employees contribute to our shared success across Mission Technologies.

Job Description

HII-Mission Technologies is hiring a mission-focused Field Service/Support Representative (FSR) to support electromagnetic warfare (EW) systems across integration events, training exercises, and operational deployments. You'll be our forward technical face: integrating Electromagnetic Warfare sensors, training users, operating systems in the field, troubleshooting complex RF issues, and keeping fleets mission-ready. This role is onsite in Syracuse, NY with approximately 25% - 50% travel (CONUS/OCONUS as needed). U.S. citizenship and the ability to obtain a DoD Secret clearance are required (active Secret preferred).

Essential Job Responsibilities

Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization.

Minimum Qualifications

  • 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
  • 3-8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background.
  • Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software.
  • Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing).
  • Strong technical writing and customer-facing communication; able to teach/brief diverse audiences.
  • Travel ~25% - 50%, including ranges/ships/airfields and occasional austere environments; valid passport and driver's license.
  • Self-motivated and driven desire to succeed with minimal direction
  • Ability to:
    • Work both in a team and individually
    • Multi-task and work well under pressure
    • Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements
    • Obtain Secret Clearance


Preferred Requirements

  • Prior FSR or fielding experience with DoD customers.
  • Familiarity with EW mission threads (ESM/EA, radar warning, countermeasures), EWIR/mission data loads, and MIL-STD-461/810 environmental/EMI practices.
  • Experience with COMSEC/crypto handling and key management; compliance with program and service policy.
  • Exposure to PM EW&C / PM TCE (Army), NAVAIR / Navy PMA programs, or USAF EW platforms (e.g., DEWS/Compass Call).
  • Scripting for data capture/analysis (Python/Bash), basic SATCOM/RF datalinks, and instrumentation control (SCPI/USB/LAN).
  • Train-the-Trainer, CompTIA Security+ (DoD 8570 IAT II) or ability to obtain within 6 months.
  • Active Secret Clearance


The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072

HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.

Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.
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Mission Technologies Overview Video

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About Us
HII is an all-domain defense and technologies partner, recognized worldwide as America’s largest shipbuilder. With a 135-year history of trusted partnerships in advancing U.S. national security, HII delivers critical capabilities ranging from the most powerful and survivable naval ships ever built, to unmanned systems, ISR and AI/ML analytics. HII leads the industry in mission-driven solutions that support and enable an all-domain force. Headquartered in Virginia, HII’s skilled workforce is 44,000 strong.
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HII Mission Technologies Jobs


Clearance Level
Secret