Job Requirements
Denver, CO
Top Secret/SCI Polygraph
Career Level not specified
$69,600 - $142,700
Job Description
Job Title: Maintenance Activities (CMA) Scheduling Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
Anticipated Posting End: 4/27/2026
The Enterprise IT Maintenance Coordinator improves organization effectiveness by anticipating and eliminating potential mission delays through coordination and approval of Customer Maintenance Activities (MAs). The proactive nature of this position demands an experienced professional with operational experience in scheduling, coordination, management of IT maintenance activities, and documentation.
Work hours to be assigned:
Day/evening Work (8 hours a day M-F 10am - 8pm MST)
Position Responsibilities:
Maintains enterprise maintenance schedules, collaborating with the Integrated Service Center (ISC), Enterprise COMM NOC, internal and external agencies/customers
Provides Situational Awareness support to the Customer, to include reviewing maintenance activities, updating reports, passing down documentation, monitoring chat rooms, and communicating potential impacts to service operations
Leverages Enterprise Management tickets and knowledge of ecosystem posture to correlate service impacts, service availability, and service capability
Proactively monitors high priority maintenance activities limiting impacts to mission/Business/Enterprise critical services
Supports the Government with Situational Awareness of upcoming maintenance requests and correlates on-going incidents to identify any possible impacts to Network Operations Squadron managed and monitored systems
Prepares daily maintenance status briefings, charts, and reports to for Government leadership, as needed
Coordinates planned maintenance and corrective maintenance with commercial carriers and affected customers
Supports the Government by performing daily ad hoc tasking from the Customer
Generates Situational Awareness notification via various messaging systems for distribution to customers
Provides technical assistance, when requested, by the Customer in support of defined duties
Provides coordination, data collection, and other support to the After Action Report process
Integrates ITIL best practices into existing documentation, provides process improvement recommendations, and assists in maintaining governance documentation
Demonstrates an understanding of LAN/WAN network services, and Carrier Ethernet
Required Qualifications:
An Active TS/SCI Clearance with Polygraph
Current Security + certification
Excellent written and verbal communications skills
Excellent customer service skills
Proficient writing skills
Experience drafting and briefing presentations and executive level reports
Must be able to review technical documentation and summaries information for executive level review
Working knowledge of network operations and IT services
Operational experience collaborating and directing resources supporting mission critical operations
Desired Qualifications:
ITIL 4 Foundations certification
Minimum of two (2) years of experience with enterprise scheduling
Proficient in word processing, spreadsheets, and desktop applications
Strong communication and interpersonal skills
Strong logic and analytical skills
Strong customer service skills and experience
Excellent oral and written communication skills
Proven ability to multi-task and prioritize, with an attention to detail, in a fast-paced environment
Excellent organizational skills
Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management (ITSM) Systems ITIL Service Operations or ITIL Service Operations Analysis, Cisco CCNP, Cisco CCNA, AWS Associate or better, VMWare vSpere, or MCSA
-
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range :
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$69,600 - 142,700 USD
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
Anticipated Posting End: 4/27/2026
The Enterprise IT Maintenance Coordinator improves organization effectiveness by anticipating and eliminating potential mission delays through coordination and approval of Customer Maintenance Activities (MAs). The proactive nature of this position demands an experienced professional with operational experience in scheduling, coordination, management of IT maintenance activities, and documentation.
Work hours to be assigned:
Day/evening Work (8 hours a day M-F 10am - 8pm MST)
Position Responsibilities:
Maintains enterprise maintenance schedules, collaborating with the Integrated Service Center (ISC), Enterprise COMM NOC, internal and external agencies/customers
Provides Situational Awareness support to the Customer, to include reviewing maintenance activities, updating reports, passing down documentation, monitoring chat rooms, and communicating potential impacts to service operations
Leverages Enterprise Management tickets and knowledge of ecosystem posture to correlate service impacts, service availability, and service capability
Proactively monitors high priority maintenance activities limiting impacts to mission/Business/Enterprise critical services
Supports the Government with Situational Awareness of upcoming maintenance requests and correlates on-going incidents to identify any possible impacts to Network Operations Squadron managed and monitored systems
Prepares daily maintenance status briefings, charts, and reports to for Government leadership, as needed
Coordinates planned maintenance and corrective maintenance with commercial carriers and affected customers
Supports the Government by performing daily ad hoc tasking from the Customer
Generates Situational Awareness notification via various messaging systems for distribution to customers
Provides technical assistance, when requested, by the Customer in support of defined duties
Provides coordination, data collection, and other support to the After Action Report process
Integrates ITIL best practices into existing documentation, provides process improvement recommendations, and assists in maintaining governance documentation
Demonstrates an understanding of LAN/WAN network services, and Carrier Ethernet
Required Qualifications:
An Active TS/SCI Clearance with Polygraph
Current Security + certification
Excellent written and verbal communications skills
Excellent customer service skills
Proficient writing skills
Experience drafting and briefing presentations and executive level reports
Must be able to review technical documentation and summaries information for executive level review
Working knowledge of network operations and IT services
Operational experience collaborating and directing resources supporting mission critical operations
Desired Qualifications:
ITIL 4 Foundations certification
Minimum of two (2) years of experience with enterprise scheduling
Proficient in word processing, spreadsheets, and desktop applications
Strong communication and interpersonal skills
Strong logic and analytical skills
Strong customer service skills and experience
Excellent oral and written communication skills
Proven ability to multi-task and prioritize, with an attention to detail, in a fast-paced environment
Excellent organizational skills
Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management (ITSM) Systems ITIL Service Operations or ITIL Service Operations Analysis, Cisco CCNP, Cisco CCNA, AWS Associate or better, VMWare vSpere, or MCSA
-
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range :
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$69,600 - 142,700 USD
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
group id: caci
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