Job Requirements
Herndon, VA
Top Secret/SCI Full Scope Polygraph
Career Level not specified
Salary not specified
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Job Description
Skype Specialist
On-Premises Skype for Business Operations Engineer
Level: Technician III, IV, or V - will consider any level for all roles
Timeframe: Starting as soon as possible. PoP through 6/15/2026 with 2 option years
Clearance Level: MUST BE Active TS/SCI w/ FSP (This is a non-negotiable requirement. Please ensure any candidates have an ACTIVE FSP clearance.)
Location: onsite in Herndon, VA area
Rates and Years of Experience Per Level
Technician 3 (5 to 8 years of Experience)
W2 Salary: $180k/year
1099 rate: $104.81/hour
Technician 4 (8 to 12 years of Experience)
W2 Salary: $218k/year
1099 rate: $136.06/hour
Technician 5 (8 to 12 years of experience with strategic experience)
W2 Salary: $262k/year
1099 rate: $152.88/hour
Core Responsibilities :
Perform daily operational management of on-premises Skype for Business infrastructure, including Front End pools, Edge services, mediation servers, and voice components.
Execute break-fix troubleshooting for Skype for Business incidents, service interruptions, call quality issues, and user connectivity problems.
Monitor platform health, service availability, and performance using approved monitoring tools.
Support voice, conferencing, presence, and IM services, including PSTN integration where applicable.
Manage routine administrative tasks such as patching, certificate lifecycle management, service restarts, and configuration maintenance.
Support incident response, root cause analysis, and implementation of corrective and preventive actions.
Work closely with Unified delivery leadership and customer operations teams to maintain continuity of service.
Maintain operational documentation, runbooks, and standard operating procedures (SOPs).
Ensure all operational activities align with supported Microsoft Skype for Business configurations and best practices.
Support security, compliance, and operational requirements associated with highly cleared environments.
On-Premises Skype for Business Operations Engineer
Level: Technician III, IV, or V - will consider any level for all roles
Timeframe: Starting as soon as possible. PoP through 6/15/2026 with 2 option years
Clearance Level: MUST BE Active TS/SCI w/ FSP (This is a non-negotiable requirement. Please ensure any candidates have an ACTIVE FSP clearance.)
Location: onsite in Herndon, VA area
Rates and Years of Experience Per Level
Technician 3 (5 to 8 years of Experience)
W2 Salary: $180k/year
1099 rate: $104.81/hour
Technician 4 (8 to 12 years of Experience)
W2 Salary: $218k/year
1099 rate: $136.06/hour
Technician 5 (8 to 12 years of experience with strategic experience)
W2 Salary: $262k/year
1099 rate: $152.88/hour
Core Responsibilities :
Perform daily operational management of on-premises Skype for Business infrastructure, including Front End pools, Edge services, mediation servers, and voice components.
Execute break-fix troubleshooting for Skype for Business incidents, service interruptions, call quality issues, and user connectivity problems.
Monitor platform health, service availability, and performance using approved monitoring tools.
Support voice, conferencing, presence, and IM services, including PSTN integration where applicable.
Manage routine administrative tasks such as patching, certificate lifecycle management, service restarts, and configuration maintenance.
Support incident response, root cause analysis, and implementation of corrective and preventive actions.
Work closely with Unified delivery leadership and customer operations teams to maintain continuity of service.
Maintain operational documentation, runbooks, and standard operating procedures (SOPs).
Ensure all operational activities align with supported Microsoft Skype for Business configurations and best practices.
Support security, compliance, and operational requirements associated with highly cleared environments.
group id: 10290999
