Posted today
Secret
Unspecified
None
Aerospace and Aviation
Edwards AFB, CA (On-Site/Office)
**NOTES:
Shift - 2nd || 3:00 PM - 11:00 PM
Requires Active Secret Clearance to Start
Job Description:
The Customer Service Technician will support Flight Operations and Maintenance Activities for the program based at Edwards Air Force Base, CA.
Position Responsibilities:
• Maintenance Data Center personnel shall support Flight Operations through the update, retrieval, and recommended updates to Technical Data as required by Ground Operations Procedures to assist Maintenance personnel
• Maintenance Data Center/Debrief personnel shall perform aircrew debriefing functions to include video download and storage for later review and analysis by Manufacturing Engineering, System Engineering IPTs, Mission Systems, Project Management,
• Investigates simple technical, maintenance, operational and quality issues that cannot be resolved by customer
• Assists in troubleshooting to understand root cause. Receives customer reports and correlates to established criteria for reportable events
• Provides reports and assistance in researching event to determine safety implications
• Develops routine in-service correspondence for continued safe and efficient operation and maintenance of equipment
• Initiates routine quality investigations
• Coordinates limited technical communications between customers, suppliers and resources to assure customer requirements are met
• Willing to work weekend overtime
Required Skills:
• 1+ years of experience in a military aircrew or in an aircraft maintenance career field
• Basic understanding of computer operations and functionality
• Experience working with Microsoft Office (Excel, Word, PowerPoint)
Preferred Skills:
• Military aircrew experience and/or avionics maintenance experience
• Basic understanding of Technical Manual publication structure
• Knowledge of military maintenance practices
• Ability and willingness to take ownership of work activities; plan and organize tasks to ensure tasks are completed in accordance with quality standards and established delivery schedules
• Excellent verbal and written communications skills are vital for effective performance
• Customer and Stakeholder Interface
Education / Experience:
Education/experience typically acquired through advanced education (e.g. Associate) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Bachelor+1 years' related work experience, 5 years' related work experience, etc.).
Shift - 2nd || 3:00 PM - 11:00 PM
Requires Active Secret Clearance to Start
Job Description:
The Customer Service Technician will support Flight Operations and Maintenance Activities for the program based at Edwards Air Force Base, CA.
Position Responsibilities:
• Maintenance Data Center personnel shall support Flight Operations through the update, retrieval, and recommended updates to Technical Data as required by Ground Operations Procedures to assist Maintenance personnel
• Maintenance Data Center/Debrief personnel shall perform aircrew debriefing functions to include video download and storage for later review and analysis by Manufacturing Engineering, System Engineering IPTs, Mission Systems, Project Management,
• Investigates simple technical, maintenance, operational and quality issues that cannot be resolved by customer
• Assists in troubleshooting to understand root cause. Receives customer reports and correlates to established criteria for reportable events
• Provides reports and assistance in researching event to determine safety implications
• Develops routine in-service correspondence for continued safe and efficient operation and maintenance of equipment
• Initiates routine quality investigations
• Coordinates limited technical communications between customers, suppliers and resources to assure customer requirements are met
• Willing to work weekend overtime
Required Skills:
• 1+ years of experience in a military aircrew or in an aircraft maintenance career field
• Basic understanding of computer operations and functionality
• Experience working with Microsoft Office (Excel, Word, PowerPoint)
Preferred Skills:
• Military aircrew experience and/or avionics maintenance experience
• Basic understanding of Technical Manual publication structure
• Knowledge of military maintenance practices
• Ability and willingness to take ownership of work activities; plan and organize tasks to ensure tasks are completed in accordance with quality standards and established delivery schedules
• Excellent verbal and written communications skills are vital for effective performance
• Customer and Stakeholder Interface
Education / Experience:
Education/experience typically acquired through advanced education (e.g. Associate) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Bachelor+1 years' related work experience, 5 years' related work experience, etc.).
group id: cxjudgpa
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