Posted today
Top Secret
Early Career (2+ yrs experience)
$62,400 - $83,200
IT - Support
Niskayuna, NY (On/Off-Site)
Job Description
Essential Duties & Responsibilities
Hardware Maintenance:
· Hardware problem diagnosis
· Replacement parts and materials are provided by Technology Engineers and/or Hardware Suppliers
· Replacement of hardware components under the direction of the CTSS team and the equipment's supplier (as required)
Software Maintenance:
· Aid engineers in software problem diagnosis.
· Aid engineers in operating system problem diagnosis.
· Implement solutions under the guidance of the ICIT team, engineer, and the equipment's supplier as required.
· Provide Anti-Virus Patching Services - based upon a maintenance schedule.
· Provide Operating System Debug and Patching Services -with concurrence and direction from CTSS, System LOB Owner, and Equipment Supplier.
Procurement, Auditing, and Documentation:
· Aid engineers in purchasing new equipment using the buyer's internal required process.
· Work with the team to purchase the required equipment via the buyer's internal business system or purchasing credit card.
· Aid engineers in the completion and documentation related to the assessment process.
· Aid engineers in completing any required audits for the LOB Systems.
· Aid engineers in the implementation of the Continuous Monitoring (CM) process that will be implemented during the next phase of the RMF process.
Miscellaneous Computer System Support:
· Aid engineers with general system related issues
· Aid engineers with system design questions for upgrades/ new purchases
· Consult with the Engineers on new technology implementations
· Other duties as assigned by the customer.
Required Skills & Experience
• Active DOD Top Secret, will be in-processed for a DOE-Q Clearance (no, this does not affect the DOD clearance)
• Bachelor's degree in a related field from an accredited college or university and a minimum of 2 years relevant experience.
• 2-3 years of Windows system support or administration professional experience
• Familiarity with Microsoft applications on the system (Active Directory, etc)
$30/hr to $40/hr.
Essential Duties & Responsibilities
Hardware Maintenance:
· Hardware problem diagnosis
· Replacement parts and materials are provided by Technology Engineers and/or Hardware Suppliers
· Replacement of hardware components under the direction of the CTSS team and the equipment's supplier (as required)
Software Maintenance:
· Aid engineers in software problem diagnosis.
· Aid engineers in operating system problem diagnosis.
· Implement solutions under the guidance of the ICIT team, engineer, and the equipment's supplier as required.
· Provide Anti-Virus Patching Services - based upon a maintenance schedule.
· Provide Operating System Debug and Patching Services -with concurrence and direction from CTSS, System LOB Owner, and Equipment Supplier.
Procurement, Auditing, and Documentation:
· Aid engineers in purchasing new equipment using the buyer's internal required process.
· Work with the team to purchase the required equipment via the buyer's internal business system or purchasing credit card.
· Aid engineers in the completion and documentation related to the assessment process.
· Aid engineers in completing any required audits for the LOB Systems.
· Aid engineers in the implementation of the Continuous Monitoring (CM) process that will be implemented during the next phase of the RMF process.
Miscellaneous Computer System Support:
· Aid engineers with general system related issues
· Aid engineers with system design questions for upgrades/ new purchases
· Consult with the Engineers on new technology implementations
· Other duties as assigned by the customer.
Required Skills & Experience
• Active DOD Top Secret, will be in-processed for a DOE-Q Clearance (no, this does not affect the DOD clearance)
• Bachelor's degree in a related field from an accredited college or university and a minimum of 2 years relevant experience.
• 2-3 years of Windows system support or administration professional experience
• Familiarity with Microsoft applications on the system (Active Directory, etc)
$30/hr to $40/hr.
group id: 10112344
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