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NMS ServiceNow Designer

Rampart Technologies Corporation

Posted today
Top Secret/SCI
Senior Level Career (10+ yrs experience)
$80,000 - $150,000
Occasional travel
CI Polygraph
IT - Software
Chantilly, VA (On-Site/Office)

** Active Top Secret (TS/SCI) clearance with polygraph required. **

Rampart Technologies Corporation has an opportunity for an NMS ServiceNow Software Designer. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers.

Responsibilities:
· Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements.
· Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives.
· Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs.
· Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server.
· Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required.
· Monitor application performance and availability; build dashboards/alerts and proactively remediate issues.
· Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements.
· Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts.
· Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions.
· Conduct system performance analysis and tuning to optimize configurations and throughput.
· Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule.
· Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate.
· Perform additional duties assigned in a dynamic environment to support evolving business and technical requirements.

Technical Requirements:
• 10 years of hands-on experience. Years of experience can be a combination of work history and education. This equates to a Doctorate and 3 years of experience OR Masters and 4 years, Bachelors and 6 years, Associates and 8 years or HS and 10 years.
• Meet IAT Level 2 certification requirements
• Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training.
• Experience with at least one of (Agile, Scrum, SDLC).

Desired Skills:
· Certification: ServiceNow Certified System Administrator.
· Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco.
· Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating
ServiceNow with external systems using Java, Python, Perl, or PowerShell.
· Experience with databases including MariaDB.

What We can Offer You:
Are you ready to make a difference? At Rampart, we create, modernize, and deploy cutting edge software that changes the world.
Our work supports the Department of Defense and focuses on Cybersecurity & Computer Network Operations, data science and analytics, and user experience design. We create software engineering, design, and analysis services that are unparalleled within the national Intelligence Community (IC). As a result, our expertise is sought out by industry leaders and our tools are used throughout the IC community. Our team of interdisciplinary engineers develops everything from high-level software UX/UI to low-level reverse engineering and everything in between. The tools we create are unlike anything else.
If you’d like to join a group of individuals who support mission critical tasking in a cleared environment, Rampart is the place for you. Our collaborative work environment fosters creativity and innovation, which allows us to be a front-runner in our field.
Work/Life Balance
At Rampart, we recognize the importance of a healthy work-life balance. Our organization is committed to supporting our employee’s overall well-being and productivity both at work and outside of work.
Mentorship & Career Growth
We support new team members and are committed to your continued growth. At Rampart, we have a broad mix of knowledge and experience levels on our team., Our team celebrates sharing knowledge and mentorship. Our senior engineers provide one-on-one mentoring for our more junior engineers and those from non-traditional engineering backgrounds.
In addition to mentoring, we try to help our employees continually develop their skills to become more well-rounded employees. We work to assign projects and tasks that enable you to expand your skill set and take on more complex roles in the future.

Benefits
We support your well-being. We offer a comprehensive list of benefits including: medical, dental, vision, and life insurance; short-term disability, long-term disability, 401(k) retirement plan, flexible and health spending accounts, Employee Assistance Program (EAP), education assistance, parental leave, vacation, sick leave, and holidays.
group id: 91115777
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