SOFTWARE ENGINEER II (690) - MARYLAND - URGENT

Job Number: 690

Job Title: SOFTWARE ENGINEER II (690) - MARYLAND - URGENT

Job Type: Full-time

Clearance Level: Top Secret/SCI - Full Scope Polygraph

Work Arrangement: On-site

Job Location: Fort Meade MD

Salary: Depending on experience

Background

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manages IT system infrastructure and any processes related to these systems
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provides support for the escalation and communication of status to agency management and internal customers
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process

Requirements

• Bachelor's degree in a technical discipline from an accredited college or university
• 14 years experience as a SA in programs and contracts of similar scope, type, and complexity
• Proficient at architecting and deploying network solutions with Cisco products
• Strong ability to diagnose and resolve complex connectivity issues, outages, and network bottlenecks
• Skilled at performing Cisco upgrades, applying patches, and optimizing network efficiency
• Extensive experience troubleshooting infrastructure issues
• Experience in Linux, Ansible

Preferred

• Relevant experience in Storage (Purestorage), VMware, Mongo and Kubernetes