IT SPECIALIST (NETWORK/SYSANALYSIS)

Duties

• Analyzes and evaluates NASIC information processing requirements to identify, defines and resolves problems as or before they occur while providing network engineering services by modifying or converting intelligence communication-computer systems.
• Serves as project manager for selected research and technology insertion/infrastructure migration efforts. Provides technical direction to junior team members, develops schedules, and maintains quality control oversight from project inception to completion.
• Serves as the secure voice subject matter expert and operates CISCO VoIP call managers, voice supporting servers and cluster technology. Monitors both voice and data network performance and makes recommendations to ensure maximum availability, reliability, and bandwidth utilization of the existing network infrastructures.
• Leads and participates in NASIC sanctioned program and project teams consisting of analysts, engineers, technical subject matter experts comprised of military, government civilians, and contracted personnel. Performs very complex, difficult studies/evaluations on an individual basis or as a team member/leader responsible for completing phases of an overall work effort.
• Conducts Quality Assurance (QA) requirements for contractor delivered operating systems and services. Ensures execution of the quality control process for new and existing contracts. Leads the review of technical specifications, technical requirements, and various documents related to submission of procurement requests to the Contracting Office.

Requirements

Conditions of employment

• U.S. Citizenship Required
• All new DCIPS employees are required to complete a two-year DCIPS trial period.
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Must be registered for Selective Service, see Legal and Regulatory Guide
• Recall to duty may be a requirement of this position; overtime and emergency overtime may be required.
• Employee must maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft/vehicle to conferences, meetings, or functions away from the duty office/location. Travel may include overnight stays.
• In event of national crises or critical system outages impacting mission, member subject to on call or recall status and extensive after-duty or extended hours may be required to satisfy urgent operational support requirements.
• A bachelor's degree in Computer Engineering, Computer Science, Mathematics or related field is desired to creatively engage at the research and design level of the technology insertion or network redesign processes.

Qualifications

This is a GG-13 position in the Defense Civilian Intelligence Personnel System (DCIPS). The GG-13 duties for the "Professional" work category are at the "Full Performance" work level and are equivalent to those at the GS-13 level. The selectee's salary will be set within the grade equivalent to a GS/GG grade based on the selectee's qualifications in relation to the job.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions for the GS-2210, Information Technology (IT) Management Series (Alternative A).

Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below.

EXPERIENCE REQUIRED: Your resume must reflect quality level experience which demonstrates the possession of the knowledge, skills, abilities and competencies necessary for successful job performance required for this position. Quality experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Examples of creditable experience include applying comprehensive knowledge of IT principles, methods, and practices as applicable to LAN/WAN network design and administration disciplines is required, adept at analyzing and defining network requirements, defining and maintaining network architectures and analyzing network workload through use of common management tools, i.e., SolarWinds, applying working knowledge of the Unix Solaris operating system for the purpose of integrating NASIC computer platforms into a command-wide network using the TCP/IP protocol and applying knowledge in Ethernet, Switched Ethernet, and Gigabit Ethernet LAN standards. Note: Creditable experience may include previous military experience, experience gained in the private sector, or experience gained in another government agency.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Knowledge of functionality and operability of the current operating environment sufficient to determine requirements and integrate them with overall design and characteristics of operating systems hardware and software programs and to act as a Quality Assurance Evaluator. Knowledge of systems engineering and network management protocols and analytical/motoring tools and knowledge of network operating and maintenance concepts and methods to troubleshoot network problems.

Knowledge and understanding of agency, AF, DoD and national-level doctrine, regulations, policies, guidelines, requirements, and initiatives related to assigned program(s) and/or project(s); knowledge of NASICs strategic vision and network architectures; extensive knowledge of and experience in the DoD IC and the various missions associated with each organization; and the various levels of security requirements associated with the IC, and ramifications thereof.

Knowledge of IT principles, methods, and practices as applicable to LAN/WAN network design and administration disciplines; comprehensive knowledge of and experience with administering and operating Voice-over-Internet Protocol (VoIP) networks; and knowledge of Information Systems security practices and procedures.

Extensive knowledge of and experience with operating, administering, and maintaining data unclassified and classified networks; and knowledge of network trouble-shooting techniques and competence in the use of common diagnostic equipment, i.e., protocol analyzers.

Skill in applying analytical and evaluative techniques to identify, investigate, resolve complex issues or problems, and modify standard practices and techniques to solve complex interrelated problems.

Ability to communicate effectively both orally and in writing, in order to produce highly technical reports, position papers, and briefings; resolve conflicts based on mature judgment and experience; effectively negotiate complex issues; and maintain good working relationships.

OTHER SIGNIFICANT FACTS

Position is designated special-sensitive and requires eligibility for access to Sensitive Compartmented Information (SCI), other intelligence-related Special Sensitive information, or involvement in Top Secret Special Access Programs (SAP) to fully perform the duties and responsibilities of the position. A non-disclosure agreement must be signed.

Drug Testing: This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Testing Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.

Cyberspace Qualification is a condition of employment. This position includes Cyberspace work as a paramount duty requirement. Per DoDM 8140.03, para 4.2.a.(2)., requires foundational qualification requirements within 9 months of assignment to a cyberspace work role and resident qualification requirements within 12 months of assignment to a cyberspace work role. A waiver of these requirements may be granted per DoDM 8140.03. Failure to achieve and maintain the proper Cyberspace Qualification may result in removal from this position.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Summary Continued
The incumbent must have a deep understanding of telephony, Voice-over Internet Protocol (VoIP), and SIP protocols. The incumbent serves as the secure voice subject matter expert and operates CISCO VoIP call managers, voice supporting servers and cluster technology. **Salary ranges include local market supplements.**

Other Significant Facts Continued
A minimum of 3 years experience in computer network administration and operations is required, as responsibilities of the position are carried out on live production networks directly linked to intelligence community, warfighter, and national policy making assets.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Direct Deposit: All federal employees are required to have direct deposit.

is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .

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Selectees who physically reside permanently in the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during the entire recruitment process (application, selection, and acceptance of a formal job offer) and selected for employment in the foreign area are eligible to receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, Post Allowance, Home Leave, etc. (subject to approval)

Selectees who physically reside outside the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during any step of the recruitment process (application, selection, and acceptance of a formal job offer) will have foreign area benefits eligibility be determined on a case by case basis.