Posted today
Public Trust
Unspecified
IT - Support
Fort Knox, KY (Off-Site/Hybrid)
Job Overview
Delivers hands-on configuration and prototyping to validate requirements and accelerate delivery. Works directly with business users to map workflows to standard Salesforce functionality, runs demos, and turns feedback into build-ready requirements and documentation.
Duties
Configure Salesforce to support business processes (objects, fields, page layouts, validation rules, automation, reports, dashboards).
Build prototypes and demoable increments to validate requirements and drive fast feedback.
Facilitate working sessions with users to map workflows to standard Salesforce capabilities and identify gaps.
Draft and refine user stories, acceptance criteria, and functional documentation (process flows, configuration notes).
Support testing activities, including UAT support, defect triage, and validation of fixes.
Contribute to training materials and rollout activities to drive adoption.
Other duties as assigned.
Requirements
2–3 years hands-on Salesforce configuration experience in delivery environments.
Working knowledge of Flow and basic security concepts (profiles/permission sets, sharing fundamentals).
Strong communication skills and comfort running demos and requirements sessions.
Clearance: Must be able to obtain and maintain a Public Trust suitability determination as a condition of employment.
Preferred Certifications
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant and/or Salesforce Certified Service Cloud Consultant
Salesforce Certified Experience Cloud Consultant
Delivers hands-on configuration and prototyping to validate requirements and accelerate delivery. Works directly with business users to map workflows to standard Salesforce functionality, runs demos, and turns feedback into build-ready requirements and documentation.
Duties
Configure Salesforce to support business processes (objects, fields, page layouts, validation rules, automation, reports, dashboards).
Build prototypes and demoable increments to validate requirements and drive fast feedback.
Facilitate working sessions with users to map workflows to standard Salesforce capabilities and identify gaps.
Draft and refine user stories, acceptance criteria, and functional documentation (process flows, configuration notes).
Support testing activities, including UAT support, defect triage, and validation of fixes.
Contribute to training materials and rollout activities to drive adoption.
Other duties as assigned.
Requirements
2–3 years hands-on Salesforce configuration experience in delivery environments.
Working knowledge of Flow and basic security concepts (profiles/permission sets, sharing fundamentals).
Strong communication skills and comfort running demos and requirements sessions.
Clearance: Must be able to obtain and maintain a Public Trust suitability determination as a condition of employment.
Preferred Certifications
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant and/or Salesforce Certified Service Cloud Consultant
Salesforce Certified Experience Cloud Consultant
group id: 10111445
