Voice Engineer

Job Title: Voice Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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The Opportunity:
CACI's Enterprise IT (EIT) division is seeking skilled Voice Engineers to lead the design, implementation, and optimization of voice infrastructure. The ideal candidates will be responsible for leading the design, implementation, and maintenance of voice communication systems within the organization. This role requires a deep understanding of voice technologies, network engineering principles, and IT infrastructure. The ideal candidate will have extensive experience in voice system architecture, integration, and management, as well as the ability to lead a team of voice engineers. You'll contribute to delivering high-performance, secure and modern voice network solutions that enhance mission readiness across US Army locations (CONUS).

CACI is committed to modernizing and standardizing the Army's network architecture. Are you passionate about driving technological innovation and enhancing national security? Do you want to make a direct impact, innovate and grow? Then we want to talk with you!

Responsibilities:

• Design and architect voice communication systems, including VoIP, PBX, and unified communications platforms
• Develop detailed system specifications, diagrams, and documentation to guide implementation and maintenance
• Ensure voice systems align with organizational standards, policies, and industry best practices
• Integrate voice systems with other IT infrastructure components, such as network, security, and data systems
• Collaborate with IT teams to ensure seamless integration and interoperability of voice systems with existing technologies
• Evaluate and recommend new voice technologies and solutions to enhance system performance and capabilities
• Oversee the implementation and deployment of voice systems, ensuring adherence to design specifications and timelines
• Coordinate with vendors, contractors, and internal teams to execute system deployments
• Conduct testing and validation of voice systems to ensure functionality and reliability
• Monitor system performance and implement improvements to enhance voice communication quality and reliability
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides
• Engage with key stakeholders to gather requirements, secure buy-in, and ensure voice systems align with business objectives
• Optimize resource utilization and implement scaling strategies to meet changing demands
• Maintain accurate documentation of virtualization configurations, procedures, and troubleshooting steps
• Prepare reports on system performance, issues, and recommendations for improvement
• Troubleshoot complex problems and work with cross-functional teams to resolve incidents

Qualifications:
Required:

• Secret security clearance or US citizen ability to obtain Secret clearance
• Technical bachelor's degree in Computer Science, Information Technology, Telecommunications or a related field of study
• Must have experience in voice system architecture, design, and implementation (High School diploma or associate degree plus additional years of experience may be considered in lieu of bachelor's degree requirement) - Required experience per career level: 5+ years of experience required for intermediate level, 7+ years required for senior and 11+ for Subject Matter Expert
• Certified Voice Engineer (CVE) or equivalent
• Certified Information Systems Security Professional (CISSP) or equivalent
• Certified Unified Communications Professional (CUCP) or equivalent
• In-depth knowledge of voice communication technologies (e.g., VoIP, SIP, PBX)
• Proficiency in network protocols, security, and IT infrastructure
• Strong communication and interpersonal skills
• Specific Skills: Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio

Desired:

• Active Secret security clearance
• Experience with cloud-based voice solutions and unified communications platforms
• Knowledge of industry-specific regulations and compliance requirements related to voice communications
• Experience working with DoD or US Army programs

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:
$71,500 - $150,200

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.