Posted today
Top Secret
Early Career (2+ yrs experience)
$60,000 - $65,000
IT - Networking
Hampton, VA (On-Site/Office)
REQUIRED SKILLS AND EXPERIENCE
* 3+ years of help desk/services desk/IT experience
* Basic knowledge of network monitoring tools
* Possesses an active TS Clearance with SCI eligibility
* Possess IAT Level II Security+ certification
* Ability to work on a shift-work on a 24 hour/7 day a week environment
JOB DESCRIPTION
Insight Global is seeking a qualified TS Network Monitor in support of one of our large federal clients at Langley AFB in Hampton, VA. This candidate will be supporting and be responsible for providing Tier-1 network monitoring, operational support, and Helpdesk services across a global enterprise. Their day to day will include but is not limited to:
* Monitor all nodes for operational integrity
* Initiate, maintain and respond to trouble tickets and other logs to document these anomalies as well as corrective actions
* Populate and examine trouble and error logs for troubleshooting and capturing metrics
* Provide technical support in data network planning, engineering, and design, as well as resolving problems or escalating to the appropriate level
* Monitor and administer network tools for troubleshooting and metrics for trends analysis
* Log all network issues utilizing the approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
* Report all trouble calls upon receipt
* 3+ years of help desk/services desk/IT experience
* Basic knowledge of network monitoring tools
* Possesses an active TS Clearance with SCI eligibility
* Possess IAT Level II Security+ certification
* Ability to work on a shift-work on a 24 hour/7 day a week environment
JOB DESCRIPTION
Insight Global is seeking a qualified TS Network Monitor in support of one of our large federal clients at Langley AFB in Hampton, VA. This candidate will be supporting and be responsible for providing Tier-1 network monitoring, operational support, and Helpdesk services across a global enterprise. Their day to day will include but is not limited to:
* Monitor all nodes for operational integrity
* Initiate, maintain and respond to trouble tickets and other logs to document these anomalies as well as corrective actions
* Populate and examine trouble and error logs for troubleshooting and capturing metrics
* Provide technical support in data network planning, engineering, and design, as well as resolving problems or escalating to the appropriate level
* Monitor and administer network tools for troubleshooting and metrics for trends analysis
* Log all network issues utilizing the approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
* Report all trouble calls upon receipt
group id: 10112344
Defining Company Culture
